I've been testing one for about a month. I've never had that backlight issue you describe. However, there is a major backlight issue with the remote.
There is no way to wake the screen with a hard key press other than the 3 top buttons and the scroll wheel. That's a major problem. For instance on a DVR page I might use the "FAV" key to jump to a page of presets. The problem is the backlight does not come on so the customer does not know anything has happened. There needs to be something in Simpl such as the TP Sleep/Wake Manager.
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--- In Crestron@..., "cb950" <cb950@...> wrote:
Hi,
I am testing an mlx-3 inhouse, and have noticed a couple of things. Related to the known issue of the scroll wheel going the wrong direction intermittently: I can get it to happen only when moving the scroll wheel slow, and pretty consistently when rolling all the way to the top or bottom, then moving the other direction slowly like 3 clicks at a time. Has anyone seen a remote that doesn't do this? I want to make sure before I sell 13 of them that they have fixed that issue.
Also, It seems that if the remote is left alone with the batteries in it for a certain length of time, it will only wake up the backlight to a screen flickering black, but the gui never comes up. I've seen this happen twice in 2 weeks. Once when I got it back after letting my other programmer borrow it, and once when it sat unused for a day or two in the room it's programmed for 10 feet from the gateway.
Any comments?
