I wish they had spent more time in explaining how crosspoint works rather than telling us just to follow suit (crestron staff: if you don't do exactly as I am doing then it won't work for you and we don't have time to troubleshoot where you went wrong). Since I work in commercial environment, I don't get an opportunity to use crosspoints at all. I wish I was working in res, it would have forced me to learn this long time ago.
-D