开云体育

The YD7001 Configuration software no longer talks to my YD7001 via USB. Running Windows 11.

• It did install and and it did run properly. The update worked fine. That was a week ago,
• A couple of days ago the app no longer talked to the YD7001 and it stays in YD7001 - DEMO mode.
• Going to the USB 2.0 tab says "Attention, Update only possible with USB connection!" okay, that seems clear.
• I don't see anything useful to me in the logging window. Unplugging it asks me to plug it in again. It knows I have plugged it on, but stays in DEMO mode. So it knows it's there but somehow can't talk to it.
• COM8 COM9 and COM10 are alight but there is no usb traffic on the unit itself. Track on/off does nothing.
• Windows Device Manager shows YaMoRC drivers installed with 9600 N 8 1
• Changing USB cables makes no difference.
• Uninstalling and re-installing the software makes no difference.
• I went to the layout and installed the software on my Windows 10 computer. Worked perfectly.

So does that ring any bells for anyone?

Pictures of the logging screen please.

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But I suspect you have this:

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Set to DEMO...

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Greets,

Karst

On the Control Props screen it was set to connect via DEMO and not USB.?
As soon as I switched to USB it fired into life again.
Thanks for the clue.
I am still getting used to the interface.

I am wondering though, just why that setting survived an uninstall and then install of the app. Is there a secret setting file somewhere on my computer that was used again?

On Tue, Sep 19, 2023 at 06:05 PM, Oldngrey wrote:

Is there a secret setting file somewhere on my computer that was used again?

That secret is called Windows Registry.... ;)?

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Greets,

Karst

Oh, another bad assumption on my part...... I ASSUMED that because your app installed to the highest numbered hard drive that it had an aversion to Program Files (x86) and was a sort of portable install.