From the internship, I have gotten a feel of what it is like to work in an office. I have come to understand that outreaching is key to the success of many organizations. Although social media is the perfect tool to achieve this, one must find the right way to reach its target audience. I have also learned a lot more about immigration case management and how immigration cases are dealt with.

My internship experiences have strengthen my communication skills speaking on the phone in both English and Spanish. A detainee recently said to me over the phone that I had a kind and effective way of speaking to the detainees, which surprised me but made me feel like I was doing something right. Sometimes, the detainees do not understand what one is telling them the first, second, or third time. This can be frustrating but allows us to improve our communication skills by finding a better way of explaining something. This internship has also helped me become more patient, as things do not always happen or change overnight no matter how much we would like them to.

I have learned that I am more patient than I thought I was. I think this is due to the fact that what I was doing was meaningful to me so I did not mind repeating myself or listening to someone ramble about the same thing over and over again. I have also come to the conclusion that having a passion for what I do will make the not-so-great days worthwhile.

I will definitely apply many of the values learned, more specifically solidarity and the protection of the life and dignity of the human person, to my personal and professional life. As individuals of the same race, the human race, we all deserve to live a life of dignity with access to human necessities while caring for our neighbors.