Make sure the cable is connected correctly. There are some cables that have an elbow in them, which be the side connecting to the radio. Connecting it with a straight jack will work but not transmit data.
-Yigal M. Rechtman, CPA, CFE, CITP, CISM
Forensic accounting and Litigation support
Cell:?917-566-0020
rechtman.com/privacy
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Yigal Rechtman