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AWG510 Arb Func Gen, can't update software?


 

Hi all,
I have an AWG510 here running Program Version: 1.6B and OS Version: 1.1
I want to update it to the latest version 4.0 downloaded from the Tektronix website but I am having problems.

I have successfully FTP the files across to the AWG510 into the /MAIN folder as directed in the instructions, but when I follow the instructions to find the update button, it's not there at all.

I noticed the readme has the following paragraph:

If you have the AWG500 series of Program Version:1.x and hope
for the system software upgrade,please contact your local
Tektronix representative and request assistance.
I have sent a message to Tek for help, but I suspect I'll get the usual 'Product not supported' spiel.. Waiting for any info back.

Does anyone know the trick to update the software? Any help would be greatly appreciated.

Thanks!
Jared