I don't think it's a good idea to use the Subaru-vanagon list to beat up Hobert. The amount of work he has to do must be stupendous and he takes his time to graciously answer questions whenever he can. Without him we are nothing.
If Hobert were to stop listening in, we would all be the losers. I think any problems should be solved personally, publically.
FWIW most everyone else is quite thankful for any attention they get from Hobert. I suggest you forget about shipping and save your graces in case you have to ask him a technical question.