There are three sides to this story; Your side, Hobert's side and the
truth. It's probably not fair to Hobert to air this this way. Just my
opinion.
Patrick
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----- Original Message -----
From: <b.l.yonker@...>
To: <subaruvanagon@...>
Sent: Tuesday, June 20, 2000 4:28 PM
Subject: [subaruvanagon] Upset with Hobert!
I just got off the phone with Hobert Kennedy. I ordered the radiator
fittings the other day and the card I used was declined (not much
money when you have a Vanagon). So I called him back today with a
good card with ample money on it to get my parts. Everything was OK
and he assured me that the parts would go out today so I would
receive them by Friday. In the phone conversation later with Hobert,
he said that they didn't even try my credit card. Now it is too late
to ship my parts to get them out by Friday. I got pretty upset and
thought that he should cover the charges to assure that my parts
would be here by Friday and he declined. I asked him about the fact
that he was running a company and was not giving good service and his
words were "tuff"! Do you guys(loyal Subaru conversion supporters
like myself) think that this is the right attitude for Hobert to take
and should he cover the shipping charges to get my parts to me by
Friday?
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Old school buds here:
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