Doug and Alex,
I've now testing my AA-55 Zoom BT with Doug's suggestions. I've made the Ingoing/Outgoing BT changes on the com ports on another Lenovo Thinkpad (Carbon X1) with Win 10 x64 (latest updates). I can get the AA-55 Zoom BT to make a BT connection with AS 2. However, a single sweep of a dummy load connected to the Zoom just puts the large red dot up in the top left corner and the blue circle working "forever" (10 minutes).?
There IS a BT issue or issues, Alex, as you've acknowledged. Doug has helped you identify the core matters in your interim fix. I hope your technicians will communicate with him and utilize his considerable BT expertise to help you successfully address the problem.
I've worked with many, many businesses in my career, been in a position to fund 50 startups in the tech industry, and consult for some amateur radio companies in the U.S. and abroad. Here's my assessment of RigExpert on the Bluetooth product line.
It's good to get innovative products into the marketplace. But it's worse to have them in an ongoing buggy situation. Xiegu's X5105 QRP rig, for instance, was almost killed off due to firmware issues that were pushing beta-testing on the mass market for their products. Their GSOC video controller device for both the X5105 and their more successful G90 rigs is patently unusable due to a rush to the marketplace. It will kill their brand unless they get things fixed.?
This is relevant to RigExpert because you now enjoy a good brand for AAs (my only experience). But open-sourcing AS can be both good and bad. The market place of open source programmers will not have the info to fix things in the code when they're outside of your development team inside the company. The market will think you're not trustworthy in buying what is *not* a discounted product as your AAs are seen as "pricey." If the BT AAs do not work or take the amount of fiddling that Doug (especially) and I have put in, the reviews will pass RE over. Now, in addition, the AS 2 is not truly all BT products across all OS platforms right now, is it? That's a warm fuzzy thing to say but the reality is that it is not.
So, like Doug, please don't take my honest comments as being rude. They are meant to help you make a better product...just as I've helped a number of companies over the years. I have both the AA-55 Zoom BT and the 230 Stick. They work great via USB. But they were marketed and I bought them on the marginal comparison to other candidates because of the bluetooth capability that RE said they had.
I hope your development team can bet this worked out soon, Alex!
Sincerely,
Frank
K4FMH