开云体育

Pacific Vacancies Announcement No. 2025/35

?

------------------------------------------------------------------------------------------------------------------

?

?

Consultant’s Terms of Reference for

?

Pacific Helpline Opportunities for Learning Exchange

?

[please find TORs attached]

?

1. Organisational context

?

ChildFund Australia is an independent international development organisation that works to reduce poverty for children in developing communities. We partner to create community and systems change which enables children and young people in vulnerable situations, to assert and realise their rights.? At ChildFund Australia, we want every child and young person to be able to say: “I am safe. I am educated. I contribute. I have a future.” At ChildFund Australia we implement programs with a range of local partners in Solomon Islands, Fiji,?Papua New Guinea (PNG), Cambodia, Laos, Myanmar, Timor-Leste, and Vietnam. We also manage projects delivered by partner organisations throughout Asia, Africa, and the Americas. ChildFund Australia is a member of the ChildFund Alliance – a global network of 11 organisations that assists almost 23 million children and their families in 70 countries. ChildFund Australia is a registered charity, a member of the Australian Council for International Development, and fully accredited by the Department of Foreign Affairs and Trade which manages the Australian Government’s overseas aid program.

?

2. Background

?

The “Strengthening Crisis Response Services for Women, Children, and Youth in the Solomon Islands” project is a three-year partnership between Seif Ples, ChildFund Australia and ChildFund New Zealand which commenced in November 2022.

The project was co-developed by Seif Ples, ChildFund Papua New Guinea, Australia and New Zealand. Seif Ples is a gender-based violence (GBV) crisis and referral centre in the Solomon Islands, which is implemented through a partnership between the Ministry of Police, National Security and Correctional Services, Ministry of Health and Medical Services, Royal Solomon Islands Police Force and Honiara City Council Nursing Department. In line with the Family Protection Act 2014, Seif Ples was established to address the high prevalence of GBV and to support survivors of violence. Seif Ples promotes safety, protection and recovery of women and girls who have experienced violence. The Centre provides specialist clinical care and crisis counselling in one place, regardless of sex, disability, sexual preference, faith, and ethnicity. Seif Ples provides the national 132 SAFENET 24/7 helpline which currently can be accessed by children and adults throughout the Solomon Islands.

?

The Solomon Islands and PNG face similar geographical and infrastructure challenges in reaching and supporting survivors in remote areas and provinces so there is a unique opportunity to facilitate sharing and learning exchanges. Therefore, a co-design process was established to share the lessons learned from the 1-Tok Helpim Lain in PNG, a national GBV helpline facilitated by ChildFund Papua New Guinea, with Seif Ples as they expand their services. Helpline staff from both services have reported benefits in this peer learning for their individual practice and for future service improvement.

?

Overall, the project aims to achieve two outcomes:

?

1.??? Women, children and youth from urban, rural, and remote areas have the necessary information and networks to access holistic protection services.

?

Output 1.1?Seif Ples Helpline access is expanded, particularly for survivors in rural and remote areas.

?

2.??? Seif Ples is equipped to deliver and sustain quality holistic crisis support services (helpline and face to face) to survivors of violence.

?

Output 2.1?Seif Ples establishes operational policies, procedures, infrastructure and training to provide continuous, quality remote services (helpline) and face to face services (one stop shop) to survivors.

Output 2.2?Seif Ples expands critical face to face support services provided to survivors.

Output 2.3?Pacific helpline service providers share experiences and identify opportunities for further collaboration.

?

This consultancy will focus on?Output 2.3.

?

ChildFund Australia acknowledges existing regional expertise, the diversity in networks, services and approaches to gender equality and GBV response in the Pacific region. Initial discussions in the region have highlighted the existence of strong regional women’s networks and existing collaborations between some helpline?service providers.

?

The consultant therefore will be expected to engage with relevant stakeholders to determine the need and interest in regional collaboration and learning specific to helplines, explore options for what a learning exchange could look like, and provide recommendations on where this learning exchange could be positioned in existing regional networks respecting the existing relationships and ways of working in the region.?

?

The key objectives of this consultancy are to:

?

· Scope and map the existing Pacific Regional networks or programs focused on ending violence against women and ending violence against children.

This should include mapping child-focused/child protection helplines as well as GBV helplines and government and non-government helplines to create a list of stakeholders for consultation.

?

· Consult with Pacific-based helpline (GBV and Child Protection) stakeholders and regional bodies to assess interest in regional collaboration or discussions specific to helpline services. This should include but not limited to consultations with the Pacific Women Lead Program’ and the Pacific Women’s Network Against Violence Against Women (PWNAVAW).

?

· During this consultation, identify with stakeholders? any existing networks include information sharing or training focused on supporting child callers for helplines.

?

· During this consultation gather any recommended resources (open source) specific to Pacific Helplines as shared by stakeholders to create a bank of resources/bibliography. This could include any child-focused resources or resourcing for making helplines more accessible for women and children with disabilities.

?

· Collaborate with helpline services that express interest in further dialogue to identify what key outcomes of a regional collaboration could be. This could include defining the co-design process, outlining practical next steps, identifying potential networks or platforms, and determining timing, membership, and other key information as identified by the consultant and stakeholders together.

?

· Capture the feedback and recommendations in the form of a report and presentation for validation with the helpline services and stakeholders who participated in the consultation.

?

· Complete the validation meeting online and finalise the report and recommendations including any next steps as identified by stakeholders.?

?

· Produce a resource bibliography or other form of resource bank with relevant Pacific helpline resources (open source, respecting copyright etc) shared by the stakeholders which can be openly accessed. The consultant can also propose alternatives to this based on consultation or previous experience of what is most useful .

?

The suggested countries for inclusion are PNG, Solomon Islands, Fiji, Vanuatu, Samoa, Tonga, and Kiribati (suggestions from the consultant is also welcomed).?

This is a remote/online consultancy.

?

3.??? Deliverables and Indicative Timetable

?

Note that this is subject to negotiation with the Consultant

?

Selection Criteria for Consultant

?

This is a remote online consultation.

· Knowledge and experience in helpline and GBV response services in the Pacific region.

· Significant understanding of, and preferably lived experience of, working in the Pacific Islands context.

· Strong GEDSI technical skills and experience in the Pacific context.

· Experience in engaging with a range of Pacific stakeholders including government and CSOs.

?

?

Please submit the proposal to Morina Rapasia via email?mrapasia@...?by?7 February 2025.

?

Candidates are invited to submit expressions of interest addressing the following:

?

· An outline of the proposed approach and timeline to complete all outputs;

· Application letter addressing the criteria as set out in the ‘requirements’ section including relevant experience;

· A detailed budget indicating fixed and indicative costs.

· Resume with references.

?

5. Management and Reporting Arrangement

The Consultant will report to Morina Rapasia, ChildFund Australia Country Coordinator – Solomon Islands?.?All reports must be written in English and provided in an electronic format (Microsoft Word).

?

6. Confidentiality

All discussions and documents relating to this ToR will be treated as confidential by the parties.

?

7. Child Safeguarding

The Consultant will undertake the Services to a high standard; use its best endeavors to promote the best interests of ChildFund; protect the reputation of ChildFund and work in a manner consistent with the mission, vision and policies of ChildFund (see Child Safeguarding Policy/Child Safeguarding Code of Conduct PSEAH policy and Employee Code of Conduct). ChildFund Australia has a zero-tolerance policy to abuse, exploitation and harassment in all its forms.

?

?

----------------------------------------------------------------------------------------------------------------

PLEASE NOTE:

?

ECO-CONSULT PACIFIC provides this vacancy announcement to those specialists on our database who have provided us with an email address and who have voluntarily subscribed. Unless otherwise indicated, ECO-CONSULT PACIFIC is not and will not be involved in the selection process, nor in any of the negotiations for the position, and will not claim any charges from the specialists.

The vacancies are obtained from regional and international?organizations, magazines, newspapers and colleagues. Although we will do our best to relate to you the details on the positions as they have been provided to us, it is possible that some information may be incorrect or outdated. ECO-CONSULT PACIFIC advises those interested in a vacancy to contact the advertising organization directly for specific details on the position. ECO-CONSULT PACIFIC will not accept any liability for incorrect information.

Although we have many email recipients for 'Pacific Vacancies', your address will remain confidential. If you do not want to receive the vacancy announcements anymore, please send a blank email to:

[email protected]

Of course, you can always join again later, by sending a blank email message to:?[email protected]

?