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AnyTone's Response to the MULTIPLE CPS Problems

 

All,

Echo at AnyTone responded very quickly to my message and stated that AnyTone would be testing CPS releases with Contact Manager prior to releasing them in the future.

Hopefully this leads to a long-term resolution of the many problems we've encountered.

Happy New Year to everyone...

Tom N0GSG


Re: anytone 878uv problen

 

FYI I have sent a message to AnyTone on this. Hope it helps - - I don't know how their software development team works, but only know that this problem appears over and over in new CPS releases just after they "fix" something.

All software has bugs. Let's hope that AnyTone figures out how to stop repeating this mistake.

Tom


Message Approval Needed - [email protected] posted to [email protected]

 

Hello Echo,

I am very concerned about software bugs that are present in three different AnyTone CPS releases. These bugs continue to reappear for various CPS releases after your team has "corrected" them. This is not acceptable.

I have received many angry messages from AnyTone owners (one is below), and have confirmed their complaints.

The affected CPS releases are D878UVII Version 2.04, D878UV Version 1.26, and D578UV Version 1.15. Detailed information on each problem is below.

D878UVII Version 2.04
* Loads CM-created DCF with no problems.
* Creates bad DCF. (Will display FILE ERROR when importing a DCF file created by CPS, even when this file has not been edited in any way.)
* "New File" icon on toolbar does nothing (but CTRL-N works)
* When exporting DCF with less than 60,000 contacts in the codeplug, displays an odd error message: D878UVII ACCEPTS MAXIMUM 500K DIGITAL CONTACTS. THE PARTS EXCEEDING 200K CAN NOT BE IMPORTED. This message is very confusing on many levels - (1) No import operation was in progress - a DCF was being exported, (2) The codeplug had less than 60K contacts, and (3) Why tell us that the 'PARTS EXCEEDING 200K CAN NOT BE IMPORTED' when the limit is 500K digital contacts?!?

D878UV Version 1.26
* Loads CM-created DCF with no problems.
* Creates bad DCF. (Will display FILE ERROR when importing a DCF file created by CPS, even when this file has not been edited in any way.)
* When clicking the ZONE setting, CPS erroneously displays A and B channel data. The zones themselves are intact. Long-standing bug in AnyTone CPS.

D578UV Version 1.15
* Loads CM-created DCF with no problems.
* Creates bad DCF. (Will display FILE ERROR when importing a DCF file created by CPS, even when this file has not been edited in any way.)
* When exporting DCF with less than 60,000 contacts in the codeplug, displays an odd error message: D878UVII ACCEPTS MAXIMUM 500K DIGITAL CONTACTS. THE PARTS EXCEEDING 200K CAN NOT BE IMPORTED same as for D878UV Version 2.04.


In closing, please be aware that I have worked very cooperatively with AnyTone to resolve these same issues numerous times since 2018. Forensic investigations of third-party software (such as the AnyTone CPS) is time consuming and expensive. It is not reasonable for me to further pursue future occurrences of this problem when I can only expect AnyTone's software team will recreate the problems again at a future time. Therefore, I will probably no longer directly pursue problems of this type unless there is a clear and present defect in the Contact Manager software.

You are welcome to use Contact Manager to fully test DCF file exports and I recommend that your software team add that step to the CPS release process. This software can be downloaded from .

Best,
Tom


---------- Forwarded message ---------
From: ted@...
To:?[email protected]
Date:?Wed, 29 Dec 2021 07:03:55 -0800
Subject:?Re: anytone 878uv problen

Anytone needs to get its act together. My family owns 8 Anytones, and I cannot recommend an Anytone to anyone, nor will I buy another one until this is corrected.? The length of time that they are taking to fix this makes me consider that I may never recommend one in the future.


I'm probably not alone on this.



Re: anytone 878uv problen

 

Anytone needs to get its act together. My family owns 8 Anytones, and I cannot recommend an Anytone to anyone, nor will I buy another one until this is corrected.? The length of time that they are taking to fix this makes me consider that I may never recommend one in the future.

I'm probably not alone on this.


Re: [EXTERNAL] Re: [N0GSGContactManagerSupport] anytone 878uv problen

 

I played some more and it is definitely a problem with Zones.?Having any results in the error.? From my real code plug I deleted them all and the DCF opened without error.? I then created one zone with one channel and the load error returned.??


Re: [EXTERNAL] Re: [N0GSGContactManagerSupport] anytone 878uv problen

 

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"Good Grief," said Charlie Brown.

I'll look into this and contact AnyTone.

AnyTone seems to have a habit of breaking their own code, very frequently.

Tom


From: [email protected] <[email protected]> on behalf of John Clark N3CLA via groups.io <jc5810pub@...>
Sent: Tuesday, December 28, 2021 2:03 PM
To: [email protected] <[email protected]>
Subject: [EXTERNAL] Re: [N0GSGContactManagerSupport] anytone 878uv problen
?

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Anytone released new CPS and firmware versions (1.26 and 2.04, I have both versions of the radios) on or around 10 Dec.? The problem remains.??

The CPS also throws an error opening its own DCF file.??



The information contained in this e-mail and any attachments thereto ("e-mail") is sent by the Johnson County Community College ("JCCC") and is intended to be confidential and for the use of only the individual or entity named above. The information may be protected by federal and state privacy and disclosures acts or other legal rules. If the reader of this message is not the intended recipient, you are notified that retention, dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please immediately notify JCCC by email reply and immediately and permanently delete this e-mail message and any attachments thereto. Thank you.


Re: anytone 878uv problen

 

Anytone released new CPS and firmware versions (1.26 and 2.04, I have both versions of the radios) on or around 10 Dec.? The problem remains.??

The CPS also throws an error opening its own DCF file.??


Re: anytone 878uv problen

 

Let's see if their 1.25 release fixes this. If not I will reach out to them. (It seems that they screw this up for all models - they probably don't test that it works.)

Ahhh...the care-free life of VB programmers. :)

On Sun, Sep 5, 2021 at 4:36 PM Frank C. D'Amato <kb2mxv@...> wrote:
I'm having the same issue with v1.23

Seeing now that the v1.24N also has this issue, I'll wait to see if 1.25 fixes this issue.
--

Frank C. D’Amato
KB2MXV

DMR ID: 3116586



--
Tom Wheeler
Amateur Radio Station N?GSG
Overland Park, KS


Re: anytone 878uv problen

 

just got a 578 and used the software before on my old anytone handyie with no issues and brought the guy a coffee or two? :)
now to find the software is now broken (thanks anytone)


Re: anytone 878uv problen

Daniel Curry
 

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When will 1.25 beta be available?

On 9/5/2021 3:36 PM, Frank C. D'Amato wrote:

I'm having the same issue with v1.23

Seeing now that the v1.24N also has this issue, I'll wait to see if 1.25 fixes this issue.
--

Frank C. D’Amato
KB2MXV

DMR ID: 3116586


Re: anytone 878uv problen

 

I'm having the same issue with v1.23

Seeing now that the v1.24N also has this issue, I'll wait to see if 1.25 fixes this issue.
--

Frank C. D’Amato
KB2MXV

DMR ID: 3116586


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

The text in the "Additional Search Information" field can be saved in a TXT file (or wherever you like to save such things) for reuse. Copy it out of the TXT file and paste into that window. That way you can save different search criteria...useful if you support different radios with different storage capacities or support other hams/teams with different preferences

Greg
K0MGL


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

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Barry - Wow, you worked hard at that! Perhaps this is a good thing to look at in a future release. You can use File->Save As. . . to save open codeplugs to a new file without manually copying them (or press the [F12] as in other wondoze software).

Lee's approach also looks slick as well.

Food for thought!

Best,
Tom


From: [email protected] <[email protected]> on behalf of rc3der@... via groups.io <meshuggah70@...>
Sent: Wednesday, August 11, 2021 7:47 PM
To: [email protected] <[email protected]>
Subject: Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"
?

I just use ?I only select the English speaking countries, last time was about 78k, takes about 3 min and done,, its $12 a year for the sight use and it is already in the format you want for the display well worth it.

?

Lee

K4DUR

?

Sent from for Windows

?

From: barry@...
Sent: Wednesday, August 11, 2021 4:57 PM
To: [email protected]
Subject: Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

?

Thanks Tom,

At www.radioid.net I selected Generator then Formats and then "Continents/Countries/States ..". ?I then selected all the Continents w/e of "Asia Pacific. ?That gave me ?187,999 contacts. ?I then went thru the list of all those not selected and added some DXCC to bring up the contacts to around 194,000. ?I then proceeded to copied the table and paste it into Notepad. ?I removed everything that was not checked from the list and a little cleanup. ?

I then copied that into your program "Additional Search Information", ?Selected "Add All Records" and "Done Searching" ?I now have 194,013 digital records.
That took about 90 minutes including some testing to make sure the technique would work.

It would be nice if you could add a table to your program that would allow a graphic selection in the Generator as in radioed.net that would then format the selection and populate the "Search Information.

ALSO when "Save Codeplug File is selected, ?it overwrites the same dcf file that was loaded. I had to make a copy of the dcf file that CPS created before loading it.

73 de K6ZGW Barry

?




The information contained in this e-mail and any attachments thereto ("e-mail") is sent by the Johnson County Community College ("JCCC") and is intended to be confidential and for the use of only the individual or entity named above. The information may be protected by federal and state privacy and disclosures acts or other legal rules. If the reader of this message is not the intended recipient, you are notified that retention, dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please immediately notify JCCC by email reply and immediately and permanently delete this e-mail message and any attachments thereto. Thank you.


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

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I just use ?I only select the English speaking countries, last time was about 78k, takes about 3 min and done,, its $12 a year for the sight use and it is already in the format you want for the display well worth it.

?

Lee

K4DUR

?

Sent from for Windows

?

From: barry@...
Sent: Wednesday, August 11, 2021 4:57 PM
To: [email protected]
Subject: Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

?

Thanks Tom,

At www.radioid.net I selected Generator then Formats and then "Continents/Countries/States ..". ?I then selected all the Continents w/e of "Asia Pacific. ?That gave me ?187,999 contacts. ?I then went thru the list of all those not selected and added some DXCC to bring up the contacts to around 194,000. ?I then proceeded to copied the table and paste it into Notepad. ?I removed everything that was not checked from the list and a little cleanup. ?

I then copied that into your program "Additional Search Information", ?Selected "Add All Records" and "Done Searching" ?I now have 194,013 digital records.
That took about 90 minutes including some testing to make sure the technique would work.

It would be nice if you could add a table to your program that would allow a graphic selection in the Generator as in radioed.net that would then format the selection and populate the "Search Information.

ALSO when "Save Codeplug File is selected, ?it overwrites the same dcf file that was loaded. I had to make a copy of the dcf file that CPS created before loading it.

73 de K6ZGW Barry

?


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

Thanks Tom,

At www.radioid.net I selected Generator then Formats and then "Continents/Countries/States ..". ?I then selected all the Continents w/e of "Asia Pacific. ?That gave me ?187,999 contacts. ?I then went thru the list of all those not selected and added some DXCC to bring up the contacts to around 194,000. ?I then proceeded to copied the table and paste it into Notepad. ?I removed everything that was not checked from the list and a little cleanup. ?

I then copied that into your program "Additional Search Information", ?Selected "Add All Records" and "Done Searching" ?I now have 194,013 digital records.
That took about 90 minutes including some testing to make sure the technique would work.

It would be nice if you could add a table to your program that would allow a graphic selection in the Generator as in radioed.net that would then format the selection and populate the "Search Information.

ALSO when "Save Codeplug File is selected, ?it overwrites the same dcf file that was loaded. I had to make a copy of the dcf file that CPS created before loading it.

73 de K6ZGW Barry


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

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Barry,

The databases do not contain a continent field, so that approach, while logical, will fail.

Try assembling a union of items that are in the databases - this might be tedious the first time you set it up. For example:


I heard that Transylvania is a new DXCC entity by the way, so be the first to work it!

Best,
Tom


From: [email protected] <[email protected]> on behalf of barry via groups.io <barry@...>
Sent: Wednesday, August 11, 2021 1:10 PM
To: [email protected] <[email protected]>
Subject: Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"
?
I was able to enter a single Callsign which was found. ?

When I entered a?Continent "Europe", no matches were found.




The information contained in this e-mail and any attachments thereto ("e-mail") is sent by the Johnson County Community College ("JCCC") and is intended to be confidential and for the use of only the individual or entity named above. The information may be protected by federal and state privacy and disclosures acts or other legal rules. If the reader of this message is not the intended recipient, you are notified that retention, dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please immediately notify JCCC by email reply and immediately and permanently delete this e-mail message and any attachments thereto. Thank you.


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

I was able to enter a single Callsign which was found. ?

When I entered a?Continent "Europe", no matches were found.


Re: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"

 

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Hello Barry,

The current release of this product doesn't have the ability to filter out specific countries or regions.

The best approach to getting the query you want is to simply build a list of what regions you want included in the Compound Query box. Contact Manager will retain this setting between program sessions, by the way, so that you only need enter it once.

Best,
Tom


From: [email protected] <[email protected]> on behalf of barry via groups.io <barry@...>
Sent: Wednesday, August 11, 2021 12:01 PM
To: [email protected] <[email protected]>
Subject: [EXTERNAL] [N0GSGContactManagerSupport] Filter out a "Continent" - OR - "Country"
?

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

My anytone 868 has 200K digital contact storage. ?
If I can filter out "Asia Pacific" that would update 187986 contacts. ?I would lose 14,480 contacts.
Since the digital contacts are coming from radioed.net where that region can be unselected I would hope that N0GSG has that capably.


The information contained in this e-mail and any attachments thereto ("e-mail") is sent by the Johnson County Community College ("JCCC") and is intended to be confidential and for the use of only the individual or entity named above. The information may be protected by federal and state privacy and disclosures acts or other legal rules. If the reader of this message is not the intended recipient, you are notified that retention, dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please immediately notify JCCC by email reply and immediately and permanently delete this e-mail message and any attachments thereto. Thank you.


Filter out a "Continent" - OR - "Country"

 

My anytone 868 has 200K digital contact storage. ?
If I can filter out "Asia Pacific" that would update 187986 contacts. ?I would lose 14,480 contacts.
Since the digital contacts are coming from radioed.net where that region can be unselected I would hope that N0GSG has that capably.


Re: [EXTERNAL] Re: [N0GSGContactManagerSupport] AnyTone D878 CPS 2.02N Not Reading DCF Files - - Issue Follow-Up

 

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Hello Andrew,

You're right on the money. I have resisted monetizing Contact Manager - it has remained a "free" product for hams with no strings, no "DLL Hell" and other nonsense that seems par for the course with modern software.

What I'd like to do with this program now is connect it with non-DMR radios and allow free interchange of information across all makes.

RT Systems makes great products, and this is probably a good time for them to begin supporting DMR transceivers. They seem to have held back (like you mentioned) while the dust cloud of new products was in progress.

The Contact Manager concept is a bit of dinosaur, but it is a good working solution that seems to have served the ham radio community well.?

To take CM to the next level, we need a "dream team" of people that are committed to a long-term project. Skillsets that would be desirable :
  • Data Security
  • Systems Architect (Management of Distributed Development Teams a plus)
  • Database Design
  • Forensic Data Structures
  • Web / CGI / AJAX administration
  • Web layout for Uniform User Interface design
  • Coding (C++ / C# / Javascript / etc.)
  • Documentation and Customer Communication
  • Legal with preferred experience with Software patents and law
Best,
Tom




From: [email protected] <[email protected]> on behalf of Andrew - K4AWC via groups.io <Kcm784@...>
Sent: Friday, July 30, 2021 6:41 PM
To: [email protected] <[email protected]>
Subject: [EXTERNAL] Re: [N0GSGContactManagerSupport] AnyTone D878 CPS 2.02N Not Reading DCF Files - - Issue Follow-Up
?

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Tom,

Seeing how Anytone seems to have forgotten who you are, I have a theory. RT Systems has now decided to come out with programming software to support DMR radios. They have tested the waters with software for the TYT MD-380. My guess is a version of their software for the very popular Anytone 878 is not far behind. With that said, Anytone may see another way to monetize a radio sale. Offer RT Systems some preferred "hooks" into their software. They now don't have to spend development dollars updating their CPS. Let someone else do the heavy lifting. Plus, this keeps the HAM dealers happy, as many of them sell RT systems software and their proprietary cables.?

Programs like yours become a nuisance since you are so gracious in sharing your work with the DMR community. I saw this exact situation unfold with some early programming stuff for Yaesu radios back in the day.?

Am I off base?

73 de Andrew/K4AWC


The information contained in this e-mail and any attachments thereto ("e-mail") is sent by the Johnson County Community College ("JCCC") and is intended to be confidential and for the use of only the individual or entity named above. The information may be protected by federal and state privacy and disclosures acts or other legal rules. If the reader of this message is not the intended recipient, you are notified that retention, dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please immediately notify JCCC by email reply and immediately and permanently delete this e-mail message and any attachments thereto. Thank you.