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In Pittsburgh, they offered 750 vaccines by phone for over 65s who didn’t have computers and they got 15,000 calls per second for two hours before the system got hacked by crooks who offered fake appointments in exchange for credit card numbers or gift cards.

Yesterday, parts of California ran out of Moderna vaccine and switched to Pfizer, so my wife has Pfizer, and I got Moderna at the same place a day earlier.? The trouble is either a production problem or a delivery problem.? Nevada had to cut off all vaccines scheduled later last week because the Moderna shipment didn’t arrive.

It’s all but impossible to schedule an appointment online, and we were extremely fortunate to get them this week, but by the time I got my appointment and when I tried to schedule my wife’s after filling out the mandatory 10 page questionnaire during the scheduling process, all of that day’s appointments were gone, and I had to schedule her the following day.? This was at 8 pm on a Friday night, and the availability was posted without announcement.? I had been monitoring seven different appointment sites and just lucked out.? Our friend searched sites for two months before she got an appointment two weeks ago.? The questionnaire must be filled out online in its entirety after requesting the available time, and my neighbor filled out forms four times one website visit, only to find that his chosen time was taken while he was filling out the forms so he had to start all over again.? That happened three times to me in one website visit two weeks ago before all appointments for the day were filled at six different locations.

Scheduling is an awful mess, but once we got an appointment the process was fast, simple, and efficient because the centers don’t have very many vaccines, so they aren’t busy.

Ed