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Hello support group I can’t seem to find the link to download the latest gemHC download in order to drop it into the hand controller box on the GFU as my version is 1.160 not the latest v 1.61 what’s the latest HC version and where is it in the file section? Thanks Ron

Hi, Today I reveived my new G11T from Losmandy. There is a 1/2" allen wrench bolt on both sides of the mount in the middle of the altitude adjustment screws. They were loose when I unboxed that I presumed was for shipping purposes. So my first thought was that the bolts locked the altitude adjustmant in place after polar alignment. But after adjusting the elevation with the large knob in the rear and then tightening the bolts, the elevation still turned without added effort. Any idea what the bolts are for and how tight they should be. I added a photo below. I checked the User Manual

Good afternoon, I'm trying to narrow down an upgrade for my atrophotography. Right now my imaging train consists of an 80mm APO. I'm looking to purchase a larger telescope to add to my imaging (120mm APO) and will need to get a larger mount. My existing mount is just enough to handle what I currently image with. I'm very interested in the G11G. My only problem is that I cannot find any recent reviews from the last few years, from 2021 to present. I would really like to know how the new G11G's are performing, problems, etc. First question - my existing imaging train is only 14 pounds. Will I still get good guiding with being that much underloaded from what the G11 can actually carry? I have been told that large capacity mounts do not perform well with small loads. I would have to think this is false. Do the spring loaded worms on the new mounts need to be adjusted or do you just use the mount right out of the box? How tight do you make the clutches? Should you still be able to move the RA axis and DEC axis with decent pressure from your hand? I'm used to locking down the clutches and the RA and DEC don't really move unless by force. Is there is excessive dec backlash that seems to pop in reviews or is that just something that may happen? I understand that not everything made can always be 100% perfect. Things happen. People talk about fiddling with the mount. Reading things from Losmandy and other reviews, everything points to just use it, don't make any adjustments with the new mounts, don't fiddle, etc. I know these questions have been answered in the past, but that's the problem. I would like to know about the newer mounts, not 10 year old, 15 year old mounts. I also know that problems, bad reviews, etc. get posted more than the good. You really do not get a good picture of how things really are unfortunatley. I know I have viewed all of the Losmandy tutorials on their youtube channel at least twice. A new reliable mount is a lot of money. I just want to make sure. Any information is greatly appreciative. Thank you.

I have a G11G, and just got a 130mm Stellarvue refractor to image with. I've got an 11lb and 20lb counterweight currently, trying to figure out if I should use more. The scope weighs I think 21lbs with rings, and adding the camera, flattner etc I expect to be about 25-28lbs. Seems to weigh less than my fully loaded C11, but the 30ish lbs of counterweight didn't seem quite enough for that scope. The weight is much closer in with this refractor. I can get it to balance, but won't be able to test under the stars for tracking for quite a while based on forecast and travel plans. I had posted here before an a number of folks were using refractors in this class/weight range. What did you find was the 'right' amount of counterweight? Brian

Always wanted to get my mount to have partial through the mount cabling. Rebuilt my power box and got the cables down to 1 silicone power cable and a thin flexible Ethernet cable. After some thought, I found a way to avoid cables affecting the RA axis. After running slewing tests in the house, I had 2 clear nights this weekend to try it out. Cable did not catch on or touch anything. Guiding was great! Just had to make one small 1/4-inch channel in the RA extension.

I have a new G11G carrying a ~50lb payload. I wasnt able to balance the payload very well (even setting the Altitude to horizontal). So I opt’d for the wavy washer upgrade. I just installed it tonight and am concerned the clutch will no longer tighten enough. Before the wavy washer install with the RA on the bench if I fully tighten the clutch knob no matter how hard I try I cannot rotate the RA by hand. With the wavy washer installed and the clutch knob fully tightened I am able to palm the RA extension and rotate the RA by hand. I don’t see how this could hold a 50lb payload without slipping. Am I missing something?

I was thinking of using a CGE Pro tripod to support my G11. How would I connect the G11 to the CGE Pro tripod? Chris

I'm curious if anyone here is getting good imaging results with a 130mm refrcator on their G11G? I've been trying with my C11 at f/7, which is double the focal length of most 130s so much harder, but its just crazy behavior. Good guiding less than 1rms for a while, then a HUGE swing in RA, like 20arc-s. (problems I didn't have with my 75/400mm refractor) I think its just too much for the mount photographically, which I knew could be the case. Or maybe its the limited guide settings in the ASI AIr. Either way, thinking of getting something between the 75mm at 400mm focal length and the C11 f/7 at 2000mm. The 130mm refractors at f7-8 are 900-1000mm. Long scopes. How well does the G11G fare with those? Brian

I just purchased an ASI Air plus and I would like advice on step-by-step process to get started using it with my G11 Gemini 2 mount. I haven't used my G 11 and four years. I purchased the mount 12 years ago and I have never updated the firmware. So that is my starting point. I would appreciate a step-by-step guide if one exists. thanks, Mark E.

Is a warm RA motor normal. I have never noticed this before. I have a 10 month old G11G.