Re: Help with PemPro on G11/Gemini
|
Brett
That was just a suggestion, not?
Please understand, we can't diagnose and fix something we aren't in front of. We can only suggest things to try without being right there. We have literally thousands of these units working with ethernet. It's extremely unlikely there's something wrong with the unit, but we are of course happy to take a look at it.?
If you want to submit a support ticket please by all means do that and we can take it from there
Er, this is a brand new mount.??I believe there¡¯s sufficient evidence that I am using the Gemini correctly and?something is wrong with Gemini unit.?Ive already tried multiple cables, multiple LAN devices, powering up/down, etc. and all of the external equipment works fine?when connected to?other devices.
It does not?seem reasonable that Losmandy asks customers to?purchase?additional routers/equipment?to further debug a brand new?unit that is defective from best as?I can tell.? If there some debug dump that I can send or some other settings I can try, please let me know.? Otherwise, I¡¯d like a pretested, new Gemini?replacement ¡ these?are very expensive units?and should work as described and?this one has at least two known issues ¡ª?1) Unable to access all functions via USB and 2) DHCP is not working.? On Tuesday, August 30, 2022, 2:00 PM, Brian Valente <bvalente@...> wrote: Brett
I'd try a?couple different combinations on power cycle, enabling/disabling DHCP ? Another option could be getting a microRouter
Running out of ideas here. It works on plenty of Geminis.? Pic below with Gemini connected directly to home router ... HC still shows the direct Ethernet configuration settings I used and Gemini is not showing up on the list devices connected to my home network.
-- Brian?
Brian Valente astro portfolio? portfolio astrobin?
-- Brian?
Brian Valente astro portfolio? portfolio astrobin?
|
