Hi Russ
Sorry to hear this, that sounds super frustrating
It's definitely sounding like a setting somewhere, so here are some ideas:
First, I recommend using the hand controller to enter your settings, just to eliminate one variable
If your mount is slewing exactly 90 degrees opposite it may be you have the wrong mount type selected? double-check that under Menu->Mount->Type
. I've also recently had a couple customers with similar issues thinking they had a G11 when they had a GM811
Also confirm you have the correct gearing?under Menu->Mount->Gearing and compare to this table:
Otherwise the site/time/location are often culprits, use the address tool to get accurate info:
??
some typical errors include:
not putting negative sign "-" in front of the longitude (if you are in US)
wrong timezone offset(needs to account for daylight savings too, right now pacific time is -8, eastern is -5)
using decimal instead of HH:MM when entering time info
not using 24 hour time format
