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Re: Tune knob faulting


 

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Tom,

I think if you look at the image I sent you that you can see that they are not trying to hid the electronic components, as the component numbers are fully available in the image. I don't think they are doing anything nefarious, I simply think they are a new small company and have not realized the impact of their system(s). My point is that I was an engineer for Siemens Corp and I understand the? industry like yo do. My simple take is that they are a small Russian company that is trying to sell their product, period. Their decision to provide documentation is a corporate decision, and it will remain to be seen if they wish for anyone to have their schematic, period. We shall see what transpires.

L... WG9U

Norm - KC1BMD wrote on 4/11/2023 5:56 PM:

When I worked for HP and after the product repair strategy largely changed from component level repair (with thru-hole components) to board exchange, the customers reacted negatively. The strategy was modified to provide repair info, including schematics. This was mostly before SMD devices became the norm (although I am the real Norm! -- hi). Whether or not Lab599 would consider providing repair documentation partly depends on the demand from the customer base. My guess is most hams are not set up (nor do they want to be) for SMD component level repair. However, I think at least they should provide repair details (with available parts) to replace certain subassemblies and parts that are prone to failure. I had problem with one of the kickstand and Lab99 provided the part to me as well as a video showing how to replace it. Maybe that would be possible with the VFO encoder.
--
73, Norm/KC1BMD

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