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Re: Update Profile


 

Chuck

开云体育 is new to me, but lets see if we can figure this out.

The first thing I see is that with groups.io your profile information is controlled solely by you (currently, I believe moderators can't edit your profile) and each group you are a member of on group.io, can have a diffent profile, in other words you can customize your profile for each group you are subscribed to. You have a main account profile and individual profiles for each group you are subscribed to. Changes made to your main account profile will automatically apply to each group profile, with the exception of those specific fields in each group profile that you've previously customized.

I am assuming you are editiing your profile by
either:
1/ Going to the top right drop-down box, Clicking on Account>Identity>then either your Main Profile or your Jazz-Guitar Group Profile
or:
2/ Clicking on Subscription>Group Profile>Edit Group Profile (That's your Jazz-Guitar Group Profile)

Next:

Did you upload the picture by dragging the image to profile photo or by browsing to a file on your computer?

Check to see that you have set your profile privacy to "Other members of your group"

If it's still not working, perhaps there's some glitch? ? If so, what does the error message exactly say and when does it occur? I'll have to investigate further.

-A

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