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The Amazing Disappearing Profile
开云体育? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |
开云体育Dear Mr Heltsley ? Thank you for your message. ? It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line with the instructions given in the J-Say User Guide, or unless there is something on the computer which is removing it, such as MalwareBytes or some other nonsense like that. ? If you have Remote Incident Manager installed, I would be very pleased to help you with this. I do not have any appointments this week left, but I do have Monday at 9 AM US Eastern. If you do not have Remote Incident Manager installed, let me know, and I also need a phone number to call. ? There is no Dragon 19, so it is likely to be 15 or 16. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io
Sent: 19 November 2024 22:40 To: [email protected] Subject: [J-Say] The Amazing Disappearing Profile ? ? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |
开云体育I do have Remote Incident Manager. ? That timeslot may be a tight squeeze for me. I’ll probably be pretty busy on Tuesday, but I could probably clear out space on Wednesday of next week. You are correct, I believe my version of Dragon is 15. I may have either heard it wrong, or written it down wrong. ? I’m pretty diligent about shoving down my computer using one of the following methods: ? 1. Shut down (or restart) my computer. 2. Press Windows x. Followed by you, you to shut down. Or followed by you, are for restart. 3. Press alt F4. Then arrowing to the desired selection, either shut down or restart. ? Only in extremely rare instances do I ever press and hold the power key. ? Thanks ? Keith Heltsley ? ? ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io
Sent: Tuesday, November 19, 2024 4:56 PM To: [email protected] Subject: Re: [J-Say] The Amazing Disappearing Profile ? Dear Mr Heltsley ? Thank you for your message. ? It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line with the instructions given in the J-Say User Guide, or unless there is something on the computer which is removing it, such as MalwareBytes or some other nonsense like that. ? If you have Remote Incident Manager installed, I would be very pleased to help you with this. I do not have any appointments this week left, but I do have Monday at 9 AM US Eastern. If you do not have Remote Incident Manager installed, let me know, and I also need a phone number to call. ? There is no Dragon 19, so it is likely to be 15 or 16. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? ? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |
开云体育Wednesday I could do if you would like that. ? The correct voice command is, Computer Off. That saves the profile first and then closes down the computer. ? If you do use the keyboard to close the computer, Dragon, must, must be closed down first. This can be done by focusing upon the Dragon Bar, pressing ALT+F4 to close Dragon, and then it is safe to restart the computer using one of your below methods. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io
Sent: 19 November 2024 23:31 To: [email protected] Subject: Re: [J-Say] The Amazing Disappearing Profile ? I do have Remote Incident Manager. ? That timeslot may be a tight squeeze for me. I’ll probably be pretty busy on Tuesday, but I could probably clear out space on Wednesday of next week. You are correct, I believe my version of Dragon is 15. I may have either heard it wrong, or written it down wrong. ? I’m pretty diligent about shoving down my computer using one of the following methods: ? 1. Shut down (or restart) my computer. 2. Press Windows x. Followed by you, you to shut down. Or followed by you, are for restart. 3. Press alt F4. Then arrowing to the desired selection, either shut down or restart. ? Only in extremely rare instances do I ever press and hold the power key. ? Thanks ? Keith Heltsley ? ? ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io ? Dear Mr Heltsley ? Thank you for your message. ? It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line with the instructions given in the J-Say User Guide, or unless there is something on the computer which is removing it, such as MalwareBytes or some other nonsense like that. ? If you have Remote Incident Manager installed, I would be very pleased to help you with this. I do not have any appointments this week left, but I do have Monday at 9 AM US Eastern. If you do not have Remote Incident Manager installed, let me know, and I also need a phone number to call. ? There is no Dragon 19, so it is likely to be 15 or 16. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? ? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |
开云体育Thank you forgiving me the proper shutdown command, I thought that the shutdown command I listed had been the right one.for the remaining 2 I don’t actually press the buttons on the keyboard, I just dictate those commands verbatim, as I wrote them. I figured Windows was already turning Dragon off 1st. Until the last week or so I haven’t had any trouble with this. ? What do you need for me to set up a session on Wednesday? Feel free to contact me off-line as needed. ? Keith Heltsley ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io
Sent: Tuesday, November 19, 2024 6:20 PM To: [email protected] Subject: Re: [J-Say] The Amazing Disappearing Profile ? Wednesday I could do if you would like that. ? The correct voice command is, Computer Off. That saves the profile first and then closes down the computer. ? If you do use the keyboard to close the computer, Dragon, must, must be closed down first. This can be done by focusing upon the Dragon Bar, pressing ALT+F4 to close Dragon, and then it is safe to restart the computer using one of your below methods. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? I do have Remote Incident Manager. ? That timeslot may be a tight squeeze for me. I’ll probably be pretty busy on Tuesday, but I could probably clear out space on Wednesday of next week. You are correct, I believe my version of Dragon is 15. I may have either heard it wrong, or written it down wrong. ? I’m pretty diligent about shoving down my computer using one of the following methods: ? 1. Shut down (or restart) my computer. 2. Press Windows x. Followed by you, you to shut down. Or followed by you, are for restart. 3. Press alt F4. Then arrowing to the desired selection, either shut down or restart. ? Only in extremely rare instances do I ever press and hold the power key. ? Thanks ? Keith Heltsley ? ? ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io ? Dear Mr Heltsley ? Thank you for your message. ? It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line with the instructions given in the J-Say User Guide, or unless there is something on the computer which is removing it, such as MalwareBytes or some other nonsense like that. ? If you have Remote Incident Manager installed, I would be very pleased to help you with this. I do not have any appointments this week left, but I do have Monday at 9 AM US Eastern. If you do not have Remote Incident Manager installed, let me know, and I also need a phone number to call. ? There is no Dragon 19, so it is likely to be 15 or 16. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? ? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |
开云体育Hello again ? No, you really must not dictate those commands for shutting down the computer in the way you have been doing. If you do that, Dragon is after some time likely to corrupt the voice profile. ? I will write to you off list later today. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io
Sent: 21 November 2024 15:05 To: [email protected] Subject: Re: [J-Say] The Amazing Disappearing Profile ? Thank you forgiving me the proper shutdown command, I thought that the shutdown command I listed had been the right one.for the remaining 2 I don’t actually press the buttons on the keyboard, I just dictate those commands verbatim, as I wrote them. I figured Windows was already turning Dragon off 1st. Until the last week or so I haven’t had any trouble with this. ? What do you need for me to set up a session on Wednesday? Feel free to contact me off-line as needed. ? Keith Heltsley ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io ? Wednesday I could do if you would like that. ? The correct voice command is, Computer Off. That saves the profile first and then closes down the computer. ? If you do use the keyboard to close the computer, Dragon, must, must be closed down first. This can be done by focusing upon the Dragon Bar, pressing ALT+F4 to close Dragon, and then it is safe to restart the computer using one of your below methods. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? I do have Remote Incident Manager. ? That timeslot may be a tight squeeze for me. I’ll probably be pretty busy on Tuesday, but I could probably clear out space on Wednesday of next week. You are correct, I believe my version of Dragon is 15. I may have either heard it wrong, or written it down wrong. ? I’m pretty diligent about shoving down my computer using one of the following methods: ? 1. Shut down (or restart) my computer. 2. Press Windows x. Followed by you, you to shut down. Or followed by you, are for restart. 3. Press alt F4. Then arrowing to the desired selection, either shut down or restart. ? Only in extremely rare instances do I ever press and hold the power key. ? Thanks ? Keith Heltsley ? ? ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen via groups.io ? Dear Mr Heltsley ? Thank you for your message. ? It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line with the instructions given in the J-Say User Guide, or unless there is something on the computer which is removing it, such as MalwareBytes or some other nonsense like that. ? If you have Remote Incident Manager installed, I would be very pleased to help you with this. I do not have any appointments this week left, but I do have Monday at 9 AM US Eastern. If you do not have Remote Incident Manager installed, let me know, and I also need a phone number to call. ? There is no Dragon 19, so it is likely to be 15 or 16. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr via groups.io ? ? For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn’t difficult, just annoying that I have to do it every time I reboot my computer. ? One thing I’ve noticed is that once Dragon is up, running and taking dictation, when I check the profile menu, there are no profiles at all. The only options are new, manage or open. Both the manage in the open option indicate there are no profiles listed, and the only thing I can actually do is hit the button to create a new one. I don’t know what’s happening with the active profile that I am currently using, but it never appears in the list box. ? What am I missing in establishing a new profile and getting it to stick? ? I’m pretty sure my software set up is as follows: ? Dragon 19. J-Sa 22 Jaws 2024 ? thanks for any help, or help resources you can point me towards. ? Keith Heltsley ? ? ? |