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Hartgen Consultancy is now closed for the Christmas holiday. Thank you for purchasing products and services during the year which is very much appreciated. Technical Support queries will be handled

Oops didn't mean to post my keys on the list. . .

Okay just bought both upgrades, old serial number is 69483? New one is 14173003

Hi This is no problem at all. Just order the latest versions via our web site. Into the relevant edit fields, please type the old serial number. Once you’ve done that, please let me know what

I want to upgrade both of my sera and j say, but need them moved to my new jaws key.? So how do I get that done? Matthew

This announcement has not been posted to this list as yet. There are some discounts on various products that we have, including J-Say upgrades if anyone would like to take advantage of them. The

Hello again No, you really must not dictate those commands for shutting down the computer in the way you have been doing. If you do that, Dragon is after some time likely to corrupt the

Thank you forgiving me the proper shutdown command, I thought that the shutdown command I listed had been the right one.for the remaining 2 I don't actually press the buttons on the keyboard, I just

Wednesday I could do if you would like that. The correct voice command is, Computer Off. That saves the profile first and then closes down the computer. If you do use the keyboard to close

I do have Remote Incident Manager. That timeslot may be a tight squeeze for me. I'll probably be pretty busy on Tuesday, but I could probably clear out space on Wednesday of next week. You are

Dear Mr Heltsley Thank you for your message. It seems difficult to believe that the profile is being removed from the computer unless you are not closing down the computer properly in line

For several days now, every time I boot up my computer Dragon has me build a new user profile. The process isn't difficult, just annoying that I have to do it every time I reboot my computer.

J-Say 23 has been updated. Corrected a problem where with latest builds of Windows11, it was not possible to create shortcuts to files and folders. If you do not create such shortcuts, there is no

A problem has been identified today in relation to creating J-Say shortcuts pointing to files and folders. These allow for frequently used files and folders to be launched directly by voice. They

Reminder: Hartgen Consultancy closing dates are as follows: Monday 11 November through to Monday 18 November. That is next week. Friday 20 December 2024 through to Monday 6 January 2025.

Today, JAWS version 2025 has been released. All our products are compatible with JAWS 2025, even J-Say, the update for which has just been released. So targets have been met and in some cases

Some people have been asking about using J-Say with AI tools, so let's bring you up-to-date with that. With J-Say version 23, to be released in November, you will be able to: Use the new

Thank you very much for that detailed note! It’s a great help! Thanks and regards! [email protected]> wrote:

Thank you for letting me know. This message was created using dictation. Please ignore any dictation or transcription mistakes.

Hi to all We are at the time of year when a new JAWS version is almost upon us. I would say it is about two weeks away at this point. For anyone thinking of upgrading to the new JAWS 2025, I