If using Windows10, in some situations the microphone status was not being detected with the Check Microphone command. This only affects some Windows10 machines, not all. Windows11 is fine. The cause of this has not been determined, but as a safeguard, if running Windows10 we are falling back to the older method for detecting this which worked for many years. If using Windows11, we use the new method. You only need to reinstall the product if using Windows10 and this command does not work.

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You have two choices.

You can download J-Say again using the installer you were provided with upon purchase.

Alternatively, contact Hartgen Consultancy for assistance and the relevant change can be made.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

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