If they've ever logged in, you can't change the email, only I can
do that.
who are we talking about? if you don't want to post the callsign,
open a ticket.
73
Michael, WT9V
On 6/8/24 17:40, Dennis York via
groups.io wrote:
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I changed his club email (not the logon
email as I can’t) to a fake one, cancelled his membership, and
removed him from our roster. It won’t let me add him in via
call sign (That callsign already exists on your club roster),
or adding him without a call sign (e-mail address entered for
this unbound user is already in use on the HamClubOnline
system). What am I missing or doing wrong?
?
Thanks.
?
He *can't*.
You added him in error, you need to change the email address
of the bad account to somehting like
firstname.lastname@...,
cancel any memberships and mark him inactive.
Then use the *correct* account, the one with the callsign
attached to it.
73
Michael, WT9V
On 6/8/24 17:10, Dennis York via
groups.io wrote:
We can't ignore his account as he's in
the club, and I can't re-add him to our club using his
preferred email. I did change his email for club
communications. But you're saying he'll just have to use two
different logons for HCOL?
Thanks.
--
Michael WT9V
HamClubOnLine support
--
Michael WT9V
HamClubOnLine support