Dear All,
As Alwyn says: "What really annoys me is the lack of support of equipment which uses older versions of Windows- knowing the policies of that company, I now insist on hearing how long term support will be assured before I buy."
Indeed!!!
I have a Tek TDS7000B series in our group that I am trying to "repair" because its Windows 2000 OS has gone AWOL from a hard drive failure. Tek refuse to supply the Microsoft Windows restore discs "because of licensing issues" which to me seems entity bogus for a piece of equipment that cost well over GBP20,000 in 2003 (i.e. more than a Hi-End VW Golf Turbo).
We have happenchance found an original Restore Manual and set of discs on e$ay which fingers crossed will resolve the issue, but the lack of support from Tek is astounding for such expensive equipment (TDS7154B).
I am now recommanding Pico Technology scopes wherever possible, even though I personally prefer a 'scope with knobs on it the price differentials are to great to ignore.
Best,
Susan.
Susan Parker, Laser Consortium, Department of Physics, Imperial College London, UK.
Susan Parker