Start with making the system easy to use.?
Make the rules simple and clear.?
Rules which do not favor buyer or seller in a dispute.?
Have actual humans review disputes.?
Have one more level, for appeal.?
TOS that allow courts, not arbitration.?
This has all been figured out already by honest marketplaces. ?eBay is trying to build their own environment to manipulate to maximize their profit and it causes both their sellers and buyers grief.?
Peter
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On Feb 18, 2016, at 3:44 PM, 'John Miles'
john@... [hp_agilent_equipment] <
hp_agilent_equipment@...> wrote:
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You'd need a PhD in game theory to figure out how to do that.? Most likely, you'd end up proving that it's impossible.
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Think of all the "problem child" users a business like eBay has to deal with, on both sides of the transaction.
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-- john, KE5FX
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It needs to be fair to both.?
