On Thu, 2 May 2024 at 09:43, hardyhansendk via <hardyhansen=mail.tele.dk@groups.io> wrote:
Ohh
These are not upgraded ones!!stop it.Just look at at ebay pictures-even big sale resellers(alltest) have these unit mixed front-panel and firmware.. some says keysight front panel with agilent firmware and vice versa and the serial nr ?at back are also made up??? ---they are all genuie MXA`s—and still to resolve—what do one mean with-upgraded from ext???
Hardy
I have an LCR meter which is HP but the firmware says Agilent. A real PITA to get Keysight to upgrade it free. They used to (perhaps still do), say on a document the advantages of a Keysight calibration is that it includes firmware updates if the customer wanted them. But when I tried it get them, they said it was only where the firmware was upgraded electronically, not when ROM chips had to be changed. After a lot of argument they agreed to do the upgrade free of charge.?