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Question on Pricing - how are members counted?
We're currently on the basic, free account and considering upgrading.??
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Our main group has about 300 members.? We have 7 subgroups which have 5 to 225 members in each subgroup.? These subgroup members are all in the main group of 300.? If we upgrade to premium will the cost be based on just the main group members?? Or on the members in the main group and all the subgroups even if there are many duplicate names???
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Thanks in advance for any help you can give! |
On Thu, Jan 9, 2025 at 06:23 PM, debcozumel wrote:
I doubt that they count the same email address twice, both as main group and subgroup members. Check your group homepage to see how many members you have. I think that is the figure that counts.?
Here's the pricing page - /static/pricing
Note that there is a minimum of $20 per month.
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Frances
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On Thu, Jan 9, 2025 at 05:23 PM, debcozumel wrote:
If we upgrade to premium will the cost be based on just the main group members? It only counts members of the main group.? And that number is what shows on the group home page.? It doesn't count Bouncing (blue B), Bounced (red B), or Not Confirmed (NC) members.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual. |
On Tue, Jan 14, 2025 at 06:53 PM, Nilam Nalamwar wrote:
The number of members in your group is what shows on the group home page. ?It doesn't matter how they join, invited or not.
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The website says:?
"When you are billed for your group, either monthly or yearly, we look at the number of members you have at that moment. A member is defined as a confirmed, non-pending, non-banned member of your main group."
Use "calculate your costs" to see based on your group size. Scroll to the bottom of the page.
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Frances
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