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Direct add not complete after 4 days


 

Monday I did a direct add to our group ?( nbtpchoir ) and received confirmation that it was approved and individuals would be notified. However there are still no individual members added. Does it normally take this long?

Thank You?


 

On Thu, May 10, 2018 at 07:47 am, Marlean Tucker wrote:
Monday I did a direct add to our group ?( nbtpchoir ) and received confirmation that it was approved and individuals would be notified. However there are still no individual members added. Does it normally take this long?
Go to Admin->Members to ensure they aren't there yet. Direct Add does exactly what it says...it adds a member directly to the group. There is no subscriber activity needed and you won't receive further notifications (unless that address starts bouncing or something).

If they aren't there yet, try again; be sure each email address is correct and on a separate line.

Hope this helps,
Bruce


 

Thank You. Still not there so I will try again


 

My Direct Adds appear as quickly as I can change screens so no, it is not normal to take so long. As Owner, I also get a notification that we have a new member in the group. I believe that's the only notice I receive other than, as Bruce said, just going to the Members page and seeing them there. I did set up a "Direct Add" Member Notice so that the new member gets a welcome note - if you also have that set, you might check with the members and see if they received the notice.

Hope you can sort it out.

Barb