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Changing group owners
#groupowner
#howto
Select the member from the Member list by clicking on the row anyplace other than the box.? On the details page, Select the Role for the member from the drop down list.? Scroll to the bottom and select Save.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Brian Vogel
Am I safe in presuming this works "in reverse" too?? ?That is, once one has been named owner of a group, you can take away owner from the existing owner?
I have a desire to do this, and there's not anything underhanded afoot, there was an oversight where when the previous owner withdrew they were left as owner, which I doubt they want and I know I don't. -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
Brian Vogel
By the way, and I should have added this in my previous message, I can find no documentation on the Help page about how one transfers ownership.? Transfer of ownership is referred to, once, but there is nothing regarding how to do it.
I need to go back to Mark's message about hiring a technical writer to pull together a Groups.io "User's Manual," to see if he mentions having said writer take a long and careful cruise through the GMF archive.? That would be a very, very good idea to see all sorts of things that must be included in said manual. -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
On Fri, Apr 19, 2019 at 11:15 AM, Brian Vogel wrote:
Am I safe in presuming this works "in reverse" too?? ?That is, once one has been named owner of a group, you can take away owner from the existing owner?Yes, an owner has full privileges and can use any function.? There may be as many owners as you want, as well as moderators.? Personally, I wouldn't want more than 2 or 3 owners (or mods with the ability to set Mod Priv) due to the possibility of a 'turf war', but can understand having the capability as on Shalstest that's used to test/verify things. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
On Fri, Apr 19, 2019 at 11:26 AM, Brian Vogel wrote:
how one transfers ownershipIt's also touched on in the Roles section of /g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List? It seems super simple, so maybe that's why there's not more documentation.? If I want to transfer ownership to you, I make you an owner, then demote myself to member (or leave the group.) Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Brian Vogel
Duane,
? ? ? ? ? While the actions may be simple, finding them is not, or it sure is *&%$ not for me, and I'm a "digger."? Having to run around to various group wikis, including the one for this on, is no reasonable or logical way to create formal documentation.? I'm glad that Mark is finally getting to the stage where he thinks things are stable enough, and the service mature enough, to do what mature services do. ? ? ? ? ? Basics of administration are, and should be, a fundamental part of the formal documentation for a venue such as Groups.io.? ?Detailed information about arcana of administration must be included, since no one tends to remember these, even the person who invented the system. -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
I think Mark would be the first to admit that groups.io site documentation has failed to keep pace with feature development. This is largely because the entire groups.io site is still in the beta phase...that's why we still have a "beta group." Those of us who rely on groups.io for day-to-day use too easily lose sight of that.
I'm hoping that as both site documentation and the groups.io app near completion, we will exit the beta phase and things will subsequently be rolled out in a more coordinated (if slower) fashion. Meanwhile, we are indebted to those who have taken their own time and energy to create and maintain GMF wiki entries. I'm sure those will be a valuable resource for the technical writer, at least initially. Regards, Bruce -- The system Help is your friend.??/static/help |
Brian Vogel
Bruce,
? ? ? ? ? ? The only argument I have with what you said is characterizing Groups.io as being in beta testing in any sense of that word that was ever used in my decades as a developer.? ?This platform has been stable, very stable, for quite a while now and additional feature requests being added, sometimes rapidly.? That does not make the whole enterprise "beta" by any means. ? ? ? ? ? ? ?I also doubt that the beta group name will ever change.? ?It, like so many other things in this world, will become an anachronism that remains because those that use it know it's history and name. ? ? ? ? ? ? ?The beta group is the last thing I'd use in determining whether or not a given piece of software such as Groups.io is actually in beta testing.? It isn't (at least not as a whole). -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
Brian,
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While the actions may be simple, finding them is not, or it sure is *&%$ not for me, and I'm a "digger."? ?
Perhaps part of the problem you and others have had was that the semantics of "changing the owner" or "transferring ownership" puts one on the wrong foot for spotting the capability. There isn't a "the" owner, nor is there a single function to "transfer" the role from one person to another. There is just the Role option in each member's page (from the Members list).
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You're not the first and undoubtedly won't be the last to have missed that function. Moderators coming in from Yahoo Groups tend to see it as "obvious" because that system has the very same Role mechanism, but that doesn't mean that it is obvious..
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I'm not entirely certain how to improve matters, in this case or in the more general case of? a mismatch between a user's mental model and the system's design. Such mismatches are a common impediment to discoverability, in both the live system and the formal documentation. It is difficult for a developer or a tech writer to even imagine the set of all users' initial (naive, in the non-derogatory sense) mental models.
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As a point solution to this question, it sounds like the Member Management subheading in GMF's wiki could use an item named "Change or Transfer Ownership", together with a backing page.
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Having to run around to various group wikis, including the one for this on, is no reasonable or logical way to create formal documentation.? ?
I disagree. It may not be a reasonable substitute for formal documentation, but the world isn't reasonable (resources are always constrained) so crowd-sourced documentation, informal though it may be, is both a reasonable and logical accommodation to that reality.
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I'm glad that Mark is finally getting to the stage where he thinks things are stable enough, and the service mature enough, to do what mature services do. ?
Agreed. I'm eager to see how, and how soon, this unfolds.
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I've no idea what form the new manual will take (presumably not the traditional paper-bound tome), but I expect that GMF's wiki will continue to be a valuable resource, even as some of its content is replaced by citations to the new primary source material.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Brian Vogel
On Fri, Apr 19, 2019 at 02:21 PM, Shal Farley wrote:
I disagree. It may not be a reasonable substitute for formal documentation, but the world isn't reasonable (resources are always constrained) so crowd-sourced documentation, informal though it may be, is both a reasonable and logical accommodation to that reality.Shal, ? ? ? ? ? ? Let's not get into semantic hair splitting.? What is under discussion is FORMAL documentation, the lack thereof, and the patchwork nature of what is available for Groups.io, it's a bad situation all around.? It's not even something that can be called formal documentation due to its fragmentation and "lack of index" for the neophyte to even navigate to the correct place. ? ? ? ? ? ? And that's no reflection on the quality of information once one finds it or is directed to it.? The huge problem is the decentralized, fragmented arrangement of the available information. ? ? ? ? ? ? But, back to your original point at the start of your message.? I can assure you, in my case, it wasn't the terminology that was confusing.? I know that a group can have multiple owners and moderators and that as far as ownership goes it can be reassigned, broadened, or removed.? ?It is just in no way intuitively obvious how to do it.? And I have said, repeatedly, that for any complex system the very concept that most things are or can be "intuitively obvious" is fraught.? Decades as a developer taught me that what is "intuitively obvious" to one person may be entirely opaque to another, even when said individuals do not have completely divergent skill sets or professional (or avocational) experience. ? ? ? ? ? ? ? That's why formal documentation is necessary, and best written such that it's an "area by area/function by function" reference where, to the maximum extent possible, those functions are discussed in an encapsulated manner where you don't have to read thirty additional sections unless that's really necessary.? This is much like the documentation (at least the electronic version) for tearing down a laptop.? ?Most of the steps give direct reference to the detailed step-by-step instructions that one can click through to if one is utterly unfamiliar.? Otherwise, that sometimes complex set of steps can be expressed as a single phrase for those who already know how to do it. ? -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
Brian, Let's not get into semantic hair splitting.? What is under discussion is FORMAL documentation, the lack thereof, and the patchwork nature of what is available for Groups.io, ... I'm not trying to split hairs, I simply don't understand what you mean by "patchwork nature". As far as I'm aware the entirety of the formal documentation for Groups.io exists on one page, the Help page. ? it's a bad situation all around. That's true, and I'm certainly not going to defend the status quo as being adequate. I think I was pretty clear in agreeing with you that Groups.io's decision to create something they're willing to call a manual is A Good Thing. But, back to your original point at the start of your message.? I can assure you, in my case, it wasn't the terminology that was confusing.? I know that a group can have multiple owners and moderators and that as far as ownership goes it can be reassigned, broadened, or removed.? ?It is just in no way intuitively obvious how to do it. I'll simply take your word on that. My prior experience with Yahoo Groups makes it impossible for me to see Groups.io's pages through the eyes of someone not steeped in that background. I am curious what initially eluded you. Was it the location of the control (the need to open the member's page from the Members list)? Or the purpose of the Role option on that page? Or something else? I'm not asking to pick at you, but for my understanding (and possible wiki explanation). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Brian Vogel
On Fri, Apr 19, 2019 at 07:08 PM, Shal Farley wrote:
Was it the location of the control (the need to open the member's page from the Members list)? Or the purpose of the Role option on that page?Both of the above, as well as "in what order would one need to do this to effect a transfer" (though I can figure this out). Instructions such as: 1.? Under the current owner's account, go to Admin->Members and search for the account to which you wish to grant a role (owner, moderator) or specific privilege and open the account profile. 2. For the Role dropdown, open it and chose the role you are assigning to that member.? For ownership transfer, or adding a co-owner, that would be Owner. 3. Review any other profile settings and set those you wish to.? Afterward, be certain to hit the Save button at the bottom of the page. 4. If ownership is being transferred, go to your own account profile and chose the Role you wish to take on other than Owner.? Once this choice has been made, hit the Save button.? After hitting the Save button, you only have the privileges associated with the Role you chose.? You cannot change yourself back to Owner unless your choice of role was Moderator, and the Moderator role has the Set Moderator Privileges attribute associated with it. . . . make everything crystal clear as far as I'm concerned from start to finish and covering the most common switches in Role. ? -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |