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I have two groups on YG (many more, but two involved here). During the transfer request, apparently the destination was not changed. I'm fine admitting it may have been my mistake.

I caught this on the first transfer (from the one group to the wrong new one) and immediately replied to GIO support that there was a problem and requested that they not transfer the second one (and asked if they can move the first to the correct group). Well that message never got read before they transferred the second one and merged it.

Long question short... where do I go from here?

I can't delete the merged group and re-request a new set of transfers because it says the name won't be available for "a while". Do I ask GIO to delete all the data in that group and initiate those two transfers again? Do I see if they still have to separate files that can be uploaded to each respective group?

Do I put in a new request for the one to go to the correct new group (which is still empty)?

Right now I don't want to do anything without guidance, but I also don't want to lose the data because I waited too long.

What do I do?

On Tue, Oct 22, 2019 at 06:31 AM, Joe M. wrote:

I have two groups on YG (many more, but two involved here). During the transfer request, apparently the destination was not changed. I'm fine admitting it may have been my mistake.

That's unfortunate, for sure.

I can't delete the merged group and re-request a new set of transfers because it says the name won't be available for "a while". Do I ask GIO to delete all the data in that group and initiate those two transfers again?

You could always ask, but it might be quicker to delete the content yourself. Unfortunately, there is no function that deletes all content and leaves the group in place.

Or if you have deep pockets, open a third group on Premium Yearly and save this one for some other purpose.

Do I see if they still have to separate files that can be uploaded to each respective group?

Again, you can ask, but under the circumstances I doubt you will get a response.?

Do I put in a new request for the one to go to the correct new group (which is still empty)?

If that group is already set up and on the Premium Yearly plan, then yes...I would go ahead and get that started, and clean up the mess in the other one later.

Hope this helps,
Bruce