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Notice of Pricing Change


 

Folks -- Here is the notification in full...cross-posted from .

Like everyone, we were taken by surprise when Yahoo announced they will be shutting down Yahoo Groups in just a few short weeks. Groups.io runs a world-class email groups service and has quickly been recognized as the best migration option for Yahoo Groups users. We are flattered by this recognition, and have been overwhelmed with traffic and group transfer requests as a result. We have spent the days since Yahoo's announcement diligently adding new server capacity and starting to work through an unprecedented number of transfer requests.

Fortunately, Groups.io has always been built to scale and already has a user base in excess of 1 million users today. In order to accommodate this major growth phase while maintaining our excellent service levels and industry-leading functionality, we will need to adjust our pricing as follows. As of 9AM Pacific Time, October 22:

  1. The annual fee for premium groups is $20/month or $220/year. (Premium groups in existence before that date are grandfathered in at their current fee.)

  2. As is already the case, all transferred groups are required to be premium groups for the first year. The $220 transfer fee counts for the premium fee, so once having paid the transfer fee, transferred groups are exempt from paying the premium fee for the first year.

  3. All new basic (non-premium) groups are required to be premium groups if they have, or acquire, more than 500 members or more than 3 subgroups. (Basic groups in existence before October 22 at 9AM remain unlimited for now; however, next year we will be looking at readjusting our pricing structure and moving away from a flat rate fee and towards a more equitable per-member cost. We will keep you posted about all of this as we work through the process.)

As you know, Yahoo has given us incredibly short deadlines. New content cannot be uploaded to Yahoo Groups after October 28 and all user generated content will be deleted from Yahoo Groups on December 14. To ensure that we have enough time to export all data off of Yahoo, we have set a deadline of midnight, December 1 Pacific Time for all new transfer requests to be received. Assuming that Yahoo doesn¡¯t have any server issues, we believe that we¡¯ll be able to export all data out of Yahoo before they delete all the data. However, in order to maintain a high level of service to our existing customers, we cannot import groups into our service as fast as we can export them out of Yahoo. There may be some delay before we can import all groups. If you wish to have your transfer prioritized, the group transfer page allows you to pay an additional one-time fee of $200 (this will go live at 9AM Pacific Time, October 22).

We welcome the opportunity to elevate the groups email experience for Yahoo users. We are committed to making the migration process as seamless as possible. Thank you for choosing Groups.io.

Thanks, Mark


 

Fantastic. I definitely want to upgrade today but cannot figure out how to do that. I have just entered a payment method into my account. Now what? TIA


Kent B. Lewis
 

Go to Admin-Billing and look for Change Plan?


On Mon, Oct 21, 2019 at 5:54 PM MdDS Foundation <mddsfoundation@...> wrote:
Fantastic. I definitely want to upgrade today but cannot figure out how to do that. I have just entered a payment method into my account. Now what? TIA



--
Kent B. Lewis
(850) 449-4841


 

On Mon, Oct 21, 2019 at 06:54 PM, MdDS Foundation wrote:
I definitely want to upgrade today but cannot figure out how to do that. I have just entered a payment method into my account. Now what? TIA
To upgrade:

  1. Browse to the group that you want to upgrade (GROUPS have a payment plan, not accounts).
  2. Select Admin>Upgrade from the left-side menu bar.
  3. On the resulting page, click the blue "View/Change Plan" button.
  4. To fund a transfer, you will need to select Premium Yearly from the options (one-time payment of $110 today, $220 tomorrow).
  5. Enter your credit card information and checkout

Hope this helps,
Bruce


 

Success! Thank you for you help.


 

¿ªÔÆÌåÓý

I just want to make sure I understand this. I have been a premium member here for some time.
?
So will the price go up for me? Will I be able to stay at the premium price I have been paying. I came here in 2018 for my group. Love it here.
?
I know so many are coming here now. They should have done this before now.
?
I just want to verify what I will be paying.? Thanks.
?
Anita


 

On Mon, Oct 21, 2019 at 07:57 PM, Anita L wrote:
I have been a premium member here for some time.
?
So will the price go up for me? Will I be able to stay at the premium price I have been paying. I came here in 2018 for my group. Love it here.
Anita -- From Mark's post:

"The annual fee for premium groups is $20/month or $220/year. (Premium groups in existence before that date are grandfathered in at their current fee.)"

I read this to mean that if you are already at Premium -- or upgrade to Premium before tomorrow at noon EDT -- your price will not increase.

Regards,
Bruce


 

But what happens when the year paid for is already up? Do they get to renew @110 or will they have to pay 220?
?
Mister Andersen
-----
If you could touch the alien sand and hear the cries of strange birds and watch them wheel in another sky, would that satisfy you?

?
?
Sent:?Tuesday, October 22, 2019 at 11:01 AM
From:?"Bruce Bowman" <bruce.bowman@...>
To:[email protected]
Subject:?Re: [GMF] Notice of Pricing Change
On Mon, Oct 21, 2019 at 07:57 PM, Anita L wrote:
I have been a premium member here for some time.
?
So will the price go up for me? Will I be able to stay at the premium price I have been paying. I came here in 2018 for my group. Love it here.
Anita -- From Mark's post:
?
"The annual fee for premium groups is $20/month or $220/year. (Premium groups in existence before that date are grandfathered in at their current fee.)"

I read this to mean that if you are already at Premium -- or upgrade to Premium before tomorrow at noon EDT -- your price will not increase.

Regards,
Bruce


 

So then -- what happens if you applied to become a Premium member a few days before 21 October, but have not heard back from Mark yet, and your group's transfer is still waiting for groups.io to start it?

Thanks,
Andy


 

¿ªÔÆÌåÓý

Why are they literally springing this overnight fee change on people. They surely knew before this afternoon. I am helping a group with an absentee owner and have to ask Yahoo to make one of us a moderator so we can issue an invite! There is NO time to get that done! We are going to lose our group over this, I¡¯m afraid. Several people offered to donate toward the $110 but we haven¡¯t done anything toward collecting the donations because we wanted to give the owner a chance to respond. If I pay the $110 myself just to get it done, I will lose that money if we can¡¯t send an invite to the transfer agent.?

By Dec. 14 all this craziness of streams of applicants will go away. Yet, the high transfer fee apparently will stay on - I guess to discourage new applicants, especially small groups, from applying. And then, they are going to do what some other sites do - make you pay per member to continue (or so they imply). That is going to sink the other group, where I am one of the owners, ?with 4000 members we just paid $110 to transfer. There are only 2 people in charge - and neither of us can afford to pay for members. Nor are we able to turn this into a pay to play group. We just don¡¯t have the time, energy or know-how to run this like a business. We are volunteers, we spend hours and hours helping members. We also work and have families with caregiving needs. We are stretched thin as it is, without even considering all these payment possibilities to add to the load. Yahoo at least made it possible for us to exist.?

This is going to price ?beyond the means of people who don¡¯t have a lot of money if fees keep on being added as described below. We have about 1300 members in the absentee owner group and no way to know if many of the old members are still reading. From the responses I got from old members in the last few days, I would say yes. So I would be very hesitant to delete memberships if I was able to. Yahoo, with all its problems and glitches, allowed us to exist. Doesn¡¯t anyone care about us? I think this was a snap decision with little thought of the ramifications for the very real people, especially health groups, that it will affect. I hope Mark will reconsider when he has time to really think about the effect on people.

Susan B



?(this is not the group I have been talking about in previous messages).




On Oct 21, 2019, at 6:32 PM, Bruce Bowman <bruce.bowman@...> wrote:

Folks -- Here is the notification in full...cross-posted from .

Like everyone, we were taken by surprise when Yahoo announced they will be shutting down Yahoo Groups in just a few short weeks. runs a world-class email groups service and has quickly been recognized as the best migration option for Yahoo Groups users. We are flattered by this recognition, and have been overwhelmed with traffic and group transfer requests as a result. We have spent the days since Yahoo's announcement diligently adding new server capacity and starting to work through an unprecedented number of transfer requests.

Fortunately, has always been built to scale and already has a user base in excess of 1 million users today. In order to accommodate this major growth phase while maintaining our excellent service levels and industry-leading functionality, we will need to adjust our pricing as follows. As of 9AM Pacific Time, October 22:

  1. The annual fee for premium groups is $20/month or $220/year. (Premium groups in existence before that date are grandfathered in at their current fee.)

  2. As is already the case, all transferred groups are required to be premium groups for the first year. The $220 transfer fee counts for the premium fee, so once having paid the transfer fee, transferred groups are exempt from paying the premium fee for the first year.

  3. All new basic (non-premium) groups are required to be premium groups if they have, or acquire, more than 500 members or more than 3 subgroups. (Basic groups in existence before October 22 at 9AM remain unlimited for now; however, next year we will be looking at readjusting our pricing structure and moving away from a flat rate fee and towards a more equitable per-member cost. We will keep you posted about all of this as we work through the process.)

As you know, Yahoo has given us incredibly short deadlines. New content cannot be uploaded to Yahoo Groups after October 28 and all user generated content will be deleted from Yahoo Groups on December 14. To ensure that we have enough time to export all data off of Yahoo, we have set a deadline of midnight, December 1 Pacific Time for all new transfer requests to be received. Assuming that Yahoo doesn¡¯t have any server issues, we believe that we¡¯ll be able to export all data out of Yahoo before they delete all the data. However, in order to maintain a high level of service to our existing customers, we cannot import groups into our service as fast as we can export them out of Yahoo. There may be some delay before we can import all groups. If you wish to have your transfer prioritized, the group transfer page allows you to pay an additional one-time fee of $200 (this will go live at 9AM Pacific Time, October 22).

We welcome the opportunity to elevate the groups email experience for Yahoo users. We are committed to making the migration process as seamless as possible. Thank you for choosing .

Thanks, Mark




 

On Mon, Oct 21, 2019 at 09:43 PM, Andy wrote:
what happens if you applied to become a Premium member
If you've already upgraded your group to premium (as needed to do a transfer), nothing changes.? If you haven't, you need to do it now.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


 

On Mon, Oct 21, 2019 at 10:45 PM, Susan B wrote:
Why are they literally springing this overnight fee change on people.
You'd have to contact Groups.io management for an answer to that question.? No one on this group works for them.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


 

Duane,

How do you understand this part:
3. All new basic (non-premium) groups are required to be premium groups if they have, or acquire, more than 500 members or more than 3 subgroups. (Basic groups in existence before October 22 at 9AM remain unlimited for now; however, next year we will be looking at readjusting our pricing structure and moving away from a flat rate fee and towards a more equitable per-member cost. We will keep you posted about all of this as we work through the process.)
Does this mean that free groups are going to be eliminated? Or does it mean that IF you are required to be a premium group (> 500 members / 3 subgroups), then the fee is going to an adjusted per-member rate rather than a flat fee for all group sizes and types?

Thanks,
Su


 

On Mon, Oct 21, 2019 at 11:33 PM, Su wrote:
Does this mean that free groups are going to be eliminated? Or does it mean that IF you are required to be a premium group (> 500 members / 3 subgroups), then the fee is going to an adjusted per-member rate rather than a flat fee for all group sizes and types?
At face value, it sounds like all groups will have a per member price.? However, Mark has said there will always be free groups available, ? Until he reveals his plan, I'm going to use the assumption that <501 members and <4 subgroups will continue to be free.
?
Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


 

Thanks! I too am hoping that will be the case.

Another question. I don't need to initiate the transfer tonight, do I? Just do the Premium upgrade?

Thanks,
Su


 

On Tue, Oct 22, 2019 at 12:18 AM, Su wrote:
I don't need to initiate the transfer tonight, do I? Just do the Premium upgrade?
Yes, you only need to do the upgrade for now and can sort out the transfer later.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


 

Is there a way to upgrade the group if you are not the adminstrator. ?I was supposed to be a co-owner/co-administrator but don't see the informatoin you describe and I can't figure out how to do the upgrade by 9AM pacific..


 

On Tue, Oct 22, 2019 at 06:32 AM, <jabbott@...> wrote:
Is there a way to upgrade the group if you are not the adminstrator.
You have to be a group Owner, or a Moderator with the "Billing" privilege.

?I was supposed to be a co-owner/co-administrator but don't see the informatoin you describe and I can't figure out how to do the upgrade by 9AM pacific.
If you have the above privileges it will show on the left-side menu bar as Admin>Upgrade. Then click the "View/Change Plan" button on the resulting page.

Bruce


 

On Tue, Oct 22, 2019 at 11:32 AM, <jabbott@...> wrote:
I was supposed to be a co-owner/co-administrator but don't see the information you describe
"You" being who exactly? And what bit of the information you describe do you not see?

On the group in question if you look at Topics view (web UI obviously) at the top of the tabs on the left hand side there is a Home tab. To its immediate right (within the tab) there should be a white on blue "label" that tells you if you are an owner or a moderator.

What is there on your group? If it says Owner then you have billing permission by default; if it says Mod then you are indeed a moderator but may not have billing permissions; several permissions are individually settable per moderator.

Chris


 

so glad i moved all of my groups over a year ago and told all other group owners that i knew to do the same ..
most followed my advice and some didn't and now they have to pay more or just lose their archives and access to?
group page.
I feel bad as the group has been around since 2006 and used to be very active so it's hard to see that group just
disappear like that.

Mark deserves to get paid for his work ... groups IO has been an excellent alternative and while some of my groups are enterprise -- others are free
and we've all worked extremely well.??

Rachel