开云体育

Hello

I saw the bounce notification received by a user, and it says:

==
You must take action to restore your account, or we will unsubscribe you from all of the groups you are a member of.
==

However, the helpfile
/static/help
implies that the user won't be unsubscribed:

==
Step 3: Give up trying to reach the account holder
...
The account now sits in virtual limbo in its groups. Group moderators may elect to issue further bounce probes to it by clicking on "Send Bounce Probe" from the member’s page, or they may try to reach the account holder through a different email address if one is available. Or they may decide to simply remove the account from their groups.
==

So... which is it? Do members who bounce get unsubscribed by the system?

Samuel

Samuel,

Do members who bounce get unsubscribed by the system?

They do not.

They did at one time, I guess the notice never got corrected.


Perhaps a word to support would be appropriate.

Shal


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On 2019/03/06 08:41 AM, Shal Farley wrote:

Perhaps a word to support would be appropriate.

Where does one post such support tickets?

Samuel

On Wed, Mar 6, 2019 at 08:22 AM, Samuel Murray wrote:

Where does one post such support tickets?

[email protected]

Duane
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