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Chat Issues


 

Today we had a chat with about 10 people in our group, but encountered a few issues:

  1. About 10 minutes into the chat the chat screen went blank and no one could post or see the chats. It took about two minutes, but eventually people could get back in
  2. One person was confused about the conversation and tried to use the "Search" button in the chat, but it doesn't do anything when you press it
Should I report these issues somewhere else??

-Cori Lynn Arnold


 

I'd report it to support, /static/help#questions-and-bug-reports. You should include as much information as you can, including approximate time of day, group name. etc. That will make it easier for Mark to troubleshoot.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


 

Thanks Duane! I sent a ticket.

-Cori Lynn Arnold