开云体育

Fw: I have been asked to sign in but don’t remember my password

Ginger Iorizzo All Messages By This Member #49193 开云体育 I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help. My group is a Legacy enabled Basic group, if that makes a difference. Thank you! Ginger toggle quoted message Show quoted text From:? *?<@yahoo.com> Sent:?Sunday, April 13, 2025 9:17 PM To:?* <@hotmail.com> Subject:?Re: I have been asked to sign in but don’t remember my password ? This is what I get every time I try to reply or anything. It says I’ll stay logged in but it doesn’t work? On Apr 13, 2025, at 6:15?PM, *?<@yahoo.com> wrote: ?I get the messages but cannot reply or anything else. Every time I try to do more than read the messages i get the request to sign in then the message to ask for a sign in which I do but the version that lets me do everything does not work. I don’t know what else to do. It’s very frustrating. On Apr 7, 2025, at 6:51?AM, ?<*@hotmail.com> wrote: ? Hi, It sounds like an issue with your browser.?? After you look at a photo, do you click the back button to return to the previous screen, or do you click on Messages in the left menu, or do you click on the Home button, or something else? I'm not sure what else it could be. Ginger From:*??<*@yahoo.com> Sent:?Sunday, April 6, 2025 8:18 PM To:??<*@hotmail.com> Subject:?Re: I have been asked to sign in but don’t remember my password ? Then when I go back to messages and click on the site I get the same messages that I have to sign in with username and password > On Apr 6, 2025, at 5:17?PM, <**@yahoo.com> wrote: > > ? > <image0.png> > <image1.png> > <image2.png> > <image3.png> > > > > ?By saying forgot password it asked for my > Sent from my iPhone > >> On Aug 5, 2024, at 7:19?AM, <@hotmail.com> wrote: >> ?There should an option for email me a link. >> Let me know if that works. >> Ginger >> Sent from my iPhone >> >>>> On Aug 5, 2024, at 10:18?AM, ?<**@yahoo.com> wrote: >>> >>> ? >>> >>> >>> Sent from my iPhone
Nivard Ovington All Messages By This Member #49194 I may be wrong but it sounds to me that she thinks by receiving that message she is logged in, but she needs to click the log in link Nivard Ovington in Cornwall (UK) toggle quoted message Show quoted text On 14/04/2025 16:50, Ginger Iorizzo via groups.io wrote: I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help. My group is a Legacy enabled Basic group, if that makes a difference. Thank you! Ginger
Chris Jones All Messages By This Member #49195 On Mon, Apr 14, 2025 at 04:57 PM, Ginger Iorizzo wrote: ...I'm hoping someone here can help. Ginger; reading this page from the Group Help Members Manual might well prove useful to you and to your troubled member. It's much easier to send this link than to try to write it all out again.? ? Chris?
Oso All Messages By This Member #49196 As an owner of a community group, ?I get that question a LOT and see members trying to reapply. By adding 2 ?pre-formatted additions to our site, have saved numerous typing, cut and pasting steps and time. ? ? Tip 1 ? ? Under Admin settings, ? message formatting , ?in footer, ?I customized it to include the following message with link. It appears at bottom of each daily summary. ? Forget your password? . Can't access messages in morning summary? Go to /login Use the send me email link option to regain access and/ or a new password. Sends a link to your email. ? ? Tip 2 ? ? ?I have a pre-formatted message Set it up under admin, ?settings, ?notices, choose message type,?Message to member ? By adding and storing a notice, I can use specific pre-formatted message with the same email login link. I select the members name via Members Select that notice message via Send Message at bottom of their page. Pick the pre-formatted saved notice titled already a member. And send it. ? Using those notices for those who are trying to reapply, ?who are already members. Saves typing it out or cut and pasting numerous times. ? ?
Ginger Iorizzo All Messages By This Member #49197 开云体育 Thanks to all who replied. I have sent her the link to the Help page that Chris referenced.? I also thought that she might have cookies disabled on her browser if she keeps getting asked to log in.? Ginger toggle quoted message Show quoted text On Apr 14, 2025, at 5:37?PM, Chris Jones via groups.io <chrisjones12@...> wrote: ? On Mon, Apr 14, 2025 at 04:57 PM, Ginger Iorizzo wrote: ...I'm hoping someone here can help. Ginger; reading this page from the Group Help Members Manual might well prove useful to you and to your troubled member. It's much easier to send this link than to try to write it all out again.? ? Chris?

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