开云体育

Can't Sign In as Admin on an iPad

#groupowner #ios #membership #notworking #owner

Retrodial All Messages By This Member #48511 I'm owner/admin of a free legacy group that I started a few years ago. I recently started experiencing a strange problem when trying to manage the group using my iPad. When I log in, my group shows me as an ordinary member & there is no Admin area shown (yes, I am logged in with the correct username & password). I have the same problem in both Firefox or Safari. Clearing the history in either browser and logging out and back in does not correct the problem. ? When I first ran into this, I noticed the option on my group's home page asking me if I "Wanted to Join". I clicked on that and then it indicated that I was a member. At that point I received a new member welcome message. I also received a message on my phone (as Admin) showing my username as a "new subscriber" that had just joined my own group! ? While logged in on my PC or Android phone, everything looks normal as a group owner. I have access to the usual Admin functions, but my username now shows up under "Members" as a "New Member Moderated". I'm afraid to delete this, or even log out on my phone or PC, as I'm concerned that I might become locked out of my group as owner/admin. ? Does anyone know what's going on ????
Duane All Messages By This Member #48513 On Tue, Dec 24, 2024 at 01:24 PM, Retrodial wrote: When I first ran into this, I noticed the option on my group's home page asking me if I "Wanted to Join". I clicked on that and then it indicated that I was a member. That tells me that you created a new account.? You'll need to backtrack and figure out how to get signed in with the proper account. ? Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual.
Dallas N4DDM All Messages By This Member #48515 Retrodial, Make 100% sure you are using the SAME login name/email address for both devices/browsers...? I have a co-owner of one of my groups that ran into this and he had somehow used a slightly different login...? One where he was a full Owner and one was a basic User...? His logins were the same except one was @yahoo.com and the other was @ymail.com...? At first glance, we didn't see the difference until we searched members by name...? When we did that we noticed he did have two logins... ? If that doesn't find the problem, I'd suggest bumping the "New Member" to "Owner"...? ?Then do a listing of Members and select Moderators to see who all are Moderators and Owners...? Again carefully examine the email addresses for differences... ? Happy Holidays and I hope this helps... ? 73 Dallas N4DDM (Ham Radio lingo for Best Wishes) ?
Jeannette Bellerose All Messages By This Member #48516 ? ? While logged in on my PC or Android phone, everything looks normal as a group owner. I have access to the usual Admin functions, but my username now shows up under "Members" as a "New Member Moderated". I'm afraid to delete this, or even log out on my phone or PC, as I'm concerned that I might become locked out of my group as owner/admin. ? You likely logged in as a new member with a different email address on your iPad and that is the one you are seeing under “Members” list. Your original membership, the one as owner, is still there in the “Members” list (keep scrolling) and that’s the one your phone and PC sign you in. At the last software update, my iPad erased my saved sign-in IDs and I had to sign-in again to Groups.io. When in your group on your iPad, click on your name at the top right and check which email address you’re signed in with. You’ll likely see that it is not the one you used originally. Log out and sign in with the original email address and password. If you don’t remember what email address you’re signed in as an owner, go check on your PC or phone. ? ?I have created a member only account for the group I own/moderate because I find it useful to see what the members see and don’t see. When I come back later to groups.io, my iPad signs me in with the last email account I used so I have to log out and sign in again with the correct one. -- ____________ Jeannette B.
KWKloeber All Messages By This Member #48517 Retrofial this really seems like some user error and there’s two users.? ? when you logged in on the pad and it first happened, were the email address and pw auto-filled or did you manually enter them? ?possibly there are two email addresses - the incorrect account being one character typo off of the other? Verify the email addresses used on all devices when signed in. ?Send a message from the user profile page on all devices.? ? when signed in on a “good” device, make some inconsequential change to your owner account and save it. It’s somevsnafu perhaps that will reset things and the ipad sign in will get to the correct account - MAKE SURE you log out and loge back in with the correct credentials.?
Retrodial All Messages By This Member #48518 On Wed, Dec 25, 2024 at 06:20 AM, Dallas N4DDM wrote: I'd suggest bumping the "New Member" to "Owner"...? ?Then do a listing of Members and select Moderators to see who all are Moderators and Owners...? Again carefully examine the email addresses for differences... Following your suggestion solved the mystery!? ? I didn't notice that the first letter of one of the two usernames was capitalized. This led me to look closer at both email addresses and sure enough, one was slightly different. The issue was being compounded by my iPad's tendency to auto-sign in with the wrong ID. I'm using it with the which is excellent, but sometimes it will auto-fill a saved login incorrectly when it is similar enough to another saved one. ? Thanks for your assistance, everyone. I wish you the best for the coming year :)
KWKloeber All Messages By This Member #48519 GREAT Gotta love it when a solution becomes that simple!! ?

Previous Topic Next Topic