On Tue, Jan 22, 2019 at 10:09 PM, Harlan Steinle wrote:

I have had two messages that I ‘rejected’ for posting that posted anyway.

Is that rejected by email or rejected by web UI?

Chris

Yes, report this message sends a message to the moderator/owner that:

? ? ? ?is objectionable. They entered the following reason why it should be considered objectionable:

Once that message was received, the full thread was not showing in "Messages." ?Once I deleted the reported message, the thread came back, less the one I deleted.

There is nothing in the Activity Log noting the report being sent and no option I can find to reinstate the thread (other than deleting the reported message). ?I can find nothing in the help files on the subject of either reporting messages or?objectionable messages.

Peace,
Tom

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There are a few places where infinite scroll (IS) doesn't work.? I know when looking at the activity log, it will work with any of the fixed numbers, but not IS. Same for a database.? I'm not sure why IS doesn't work on those, but 100 is usually more than I want to see at once.? It's been that way for some time.

Duane
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On Tue, Jan 22, 2019 at 07:26 PM, Frances wrote:

Tom, how do you mark a message objectionable?

Or did Tom mean Report this Message?

Chris

I have the Items per Page setting in my profile set to Infinite Scroll yet when I view the activity log it only shows 20.? Does anyone know if this is by design for some reason?

Andy

Hi

I found something in Google if you using G Suite.



Frances

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Tom, how do you mark a message objectionable? I tried and can't see how. Not in an emailed message nor on the group homepage.

Would it be done through their email program / client?

Frances

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We had a member mark a message within a thread as?objectionable and now the entire thread does not show, although if you access the original messages in the thread from the Activity Log, the thread is still there.

?

What I’m assuming has happened is the thread was “hidden” when it was marked?objectionable. ?(In this case it was not really?objectionable, it was just someone complaining about the wording.)

?

So how does a moderator/owner “un-objectionablize” a message?? (Un-objectionablize is a technical term in case you are not familiar with it??)

?

Peace,

Tom Vail

On Tue, Jan 22, 2019 at 10:50 AM, <info@...> wrote:

Do you recall how long it was before you were approved?

I suggest waiting 24 hours for your new group to be approved before contacting support. It's generally done within an hour or two, though.

Bruce?
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Thanks for that, Nancy. Do you recall how long it was before you were approved??

To set different posting permissions for individual users compared to the group look at the profile for an individual user and go to the bottom section (Posting Privileges).

For example, if you have the whole group as moderated you should be able to set 'Override: Not moderated' for a member and let them post at will.

On Tue, Jan 22, 2019 at 01:12 AM, Ken Kloeber wrote:

Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)???

The most recent mention I could find on the beta group, although a year and a half old, seems to indicate that this will happen one day.?

Duane
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Brandy,

I thinking somebody will need to see those exact emails, both the ones from
group.io in the inbox and the ones that were sent from the sent folder.
There may be a clue in the mail headers about what might have triggered
this.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
www.syracusemodelrr.org

Related:...

In the list display of topics

Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)????

Most likely peeps viewing the website already know the 1st message (or at least the meat of the subject,) but wants to quickly see (or at least I do) the most recent msg to know whether to in open the topic and read the content.

-ken

Dan,

Where is the "overview page of all your groups"?

Click on the Groups.io logo on the top left (in the blue bar) of any page. If you're logged in that will show you a list of your subscriptions.

Shal


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Brandy,

No, they're not using one of those services.

Ok (good), that pretty much eliminates the removed for spam report mechanism.

... Mark told me to look on the static help pages and ask for help
here. I kinda thought they should know their own system and figure
this out. :-\ Little frustrated right now.

That only means that based on what you said it appeared to be something we should be able to figure out. Sort-of like the Carl Sagan adage that extraordinary claims require extraordinary evidence.

Here is what happened with one member (shared with permission):

I read the message in gmail and hit reply in gmail. Then I just typed
my reply and hit send. This bounced back to me because my default
email address didn't match the registered address.

Then I hit reply again and copied my message from the other window
into this one and changed the reply email address. It went through
that time. I got the "sorry to see you go" a few minutes later. Don't
know which send triggered it.

A bounce from a non-subscriber address would be rejected, and noted in the Activity log ("Non-member ... attempted to send message"), but nothing more. In particular it couldn't have any effect on the subscribed address - the system would have no knowledge that those two addresses were in any way related.

So only the second send could possibly have triggered it, but it went through normally. So this indicates that the unsubscribe wasn't (directly) caused by the emailed message.

One other possibility:

Did this member forward this (or any other) group message on to someone else?

It is possible that the someone else received it and used the footer link to unsubscribe the member -- thinking that he/she would be unsubscribing him/herself. The footer Unsubscribe link contains an ID for the member corresponding to the email address shown next to it.

Morale of that story: always delete the footer before forwarding a group message.

Shal


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You can test by saving the url?of the image (rt click)
delete, paste in a new one
save
ck the new pic?urln against the old (likely a different?url?)
wait a few days, and?ck?if the old url still displays the old image, or redirects you to the home page.

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Could this phenomena be happening because attachments were set to bounce, so when someone replies from a mail program that treats the original response like an attachment, it's making part of the post bounce, so it will post to the group but then the member gets booted from the bounced attachment?

In the member's case I cited, she posted from a wrong email, it bounced, then she copied and pasted the message and sent with the right email. Perhaps Gmail treated it like an attachment that bounced?

Just in case, I changed settings so it will strip instead of bounce attachments.

I'm beginning to think Groups.io's bounce then boot policy needs serious rethinking.