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I don't now and never have used an app.? My access is 100% computer-based.? I have three computers; my primary computer (presently being used for this message), a computer with a newly updated

Hi Dan, what method are you using to access groups.io - browser, or app? Can you try a different method, and/or a different browser, and see what happens when you access the 2 groups where you lost

It's not "ownerless".? I'm still getting owner e-mail and messages sent to the "owner" address. Problem is, I'm not shown as "owner" when I log into that group, and don't have "owner" or "moderator"

I was wondering whether you see the same labels (owner, moderator, no label, ie. just member) on the app as you do on the web interface. Mine matches the web interface and is correct. Frances -- Help

I checked all my own groups and they are all correctly badged. Does anyone else see this glitch? Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki (

Facts in evidence: 1. I own four groups. 2. All groups use the same e-mail for my log in. 3. Two of the four still show "Owner" when selected, proving I'm logged in with the correct e-mail. 4. One

I recently started using a VPN to connect to the internet. Several sites reported that my password was incorrect. I closed the VPN and I could easily log into the sites that were refusing my

In your original post, you indicated you are the sole owner, implying no one else could change your status within the groups in question. If that's the case, then you not having ownership status would

I'm basing it on the following: In the top menu bar, one of the options is the "Your Groups" drop-down box.? Clicking that drop-down displays the groups of which the user is a member.? All four of

What are you basing this on?? The more details you can provide, the better we can try to figure out what's going on. Duane -- Lots of detailed information can be found in the Owners Manual (

Damn comma sound like to me, you need to make sure that you're logged in with the right email address. I would go click on your name, and then click on settings, and review the email that is on that

No, I don't have a second e-mail address registered as an owner. As stated in my original post, I *AM* the owner of four groups. I am the sole owner of all of the groups.? There are nNo other owners

Have you checked whether or not you have a second email address registered? if you are receiving owner emails, you must be an owner or moderator of that group. Frances -- Help available from

I own and moderate four groups, which I've done successfully with Groups.io for several years, and for 10 years with Yahoo Groups before that (so not a beginner).? All of my groups require moderator

Remember that a login problem is at the account level, not the group level. Pete

Not really answers I'm afraid, but ... Are you the sole owner of these groups? Might someone else (another owner) have mistakenly banned you from the group? Do make sure that when pasting, or

How about trying a different browser and then using Email Me A Link To Login if the password doesn't work? Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki

I belong to four groups and am the owner of one of them.? A few days ago I could not get into any of them on my phone because my password was not accepted. As you know, the current password is not

Change the setting for Privacy Settings ( /helpcenter/ownersmanual/1/customizing-group-settings/privacy-settings ) under Email Address Visibility.? And see the Note:

Hi, A group I admin has always truncated email addresses since I started 5 years ago- showing them incomplete (the first part of the email shows and the latter half is just "..."). If we put a space