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Yes, it did occur to me that maybe there was a transcription error in entering the new e-dress, but you inspired me to test more rigorously. I copied the address from an email the user sent me into

Bouncing members have either a red B (“Bounced”—the system received no response to any bounce notification messages, or bounce probes, for 15 days) or a blue B (“Bouncing”—the system is

Hi, This is an old thread but I am posting here because it is on the same topic. 1. In a group I own, I recently changed the email address of a user and he reported to me that he got the

I believe this means the address was flagged for reverification but never completed the process. Given that the Owners Manual predates reverification, that stands to reason. You might try searching

Inactive User means the account has been disabled by Groups.io management.? The most common reason recently is an account that was never verified last year, so they're still considered RI.? If

Hello When trying to add some email addresses with Direct Add, we got a few errors including some email addresses flagged as "inactive user" I've done a search for this term in the Group Owners

That's not needed as long as you change the address.? It's only a problem if you try to merge a new address with an old one. Duane -- Lots of detailed information can be found in the Owners Manual (

Also, don't delete your old email address before you create your new one in case you have problems.? That way you can get back in with your old if your new doesn't work.? So do a second email addy,

Andy gave you a link to the instructions. If during the process, you get a notice that the destination address already has a groups.io account and asks you if you want to merge them, *don't do it*.

Yes, thanks for your response. We're working on it. (

Actions that any member can do, such as changing your email address, are in the Member's Manual (

Where in the owners’ manual can I find instructions on how to change my email address? I am the owner of a group I started in November 2019. I only want to change my email address, not my status as

Yes! Having at least 2 owners avoids all sorts of problems, and if it’s a larger group with lots of messages, having a few moderators helps too. Otto

Please let him know that Groups.io suggests adding at least one other owner. See the intro here - /helpcenter/gettingstarted?single=true "Designate multiple owners and moderators

Thanks for your response. Someone just informed me that he has inherited the ownership.?? Yahoo Mail: Search, Organize, Conquer

It depends on the sort of group, but I would send a message asking if anyone’s interested in starting a new group and take it from there. Otto

The first hurdle is to know whether the original owner wanted the group to continue.? As strange as it may seem to some people, that is often their intent when they don't have

If there is no other owner, you can start with talking to the family of the deceased dead owner to see if they have access to his passwords and account. The family could name a long time active member

Hello, folks. I'm hoping someone can point me to information on replacing a deceased group owner with one or more owners/moderators. We unexpectedly lost our group owner recently, and I can't find

Just to be clear, you can get the notifications through a browser when enabled and don't need the app. Duane -- Lots of detailed information can be found in the Owners Manual (