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Re: Bouncing


 

Yes, it did occur to me that maybe there?was?a transcription error in entering the?new?e-dress, but you inspired me to test more rigorously. I copied the address from an email the user sent me into one file and I copied the offending address from into another file and did a diff. The files are identical, so now I can say "No, it's not possible that I typed in the incorrect email address".??
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You are right that the B for bounce is blue, not green as I had thought. So will the 3-day bounce probe re-enable the user's account if it has stopped?bouncing?

The user's new email address is a? brand-new one for him, so it's possible all the downstream-facing protonmail infrastructure updating wasn't yet complete.

-P.


On Sat, Jan 4, 2025 at 12:22?AM Frances via <frances=[email protected]> wrote:
Bouncing members have either a red B (¡°Bounced¡±¡ªthe system received no response to any bounce notification messages, or bounce probes, for 15 days) or a blue B (¡°Bouncing¡±¡ªthe system is sending bounce probes every 3 days).
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Is It possible that you typed in the incorrect email address when you changed his email address for him?

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