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Re: bouncing email message
#messages
Duane, I will share your answer with the other member. Regards, |
Re: bouncing email message
#messages
Duane, Regards, |
Re: Group Transfer Question - Two Groups.IO Memberships
¿ªÔÆÌåÓýMost of the people on my group are over 50.?? And while they may not be crack programmers, they certainly know how to use a computer (and a smartphone) and had no trouble at all with our transfer.??? I'm an old woman myself, (75 next month) thank you, and I'm a group owner and know how to get around 21st-century devices as well or better than many thirty-year-olds.Katherine Wolfthal Katherine S. Wolfthal Weston, MA --------------------- The fact that jellyfish have survived for 650 million years despite not having brains gives hope to many people. On 6/14/2018 13:55, Patty Sliney via
Groups.Io wrote:
Okay, so being that the vast majority of my Yahoo Groups list membership are women over the age of 50 (read:? Little to no computer understanding), here's what is happening now:? I am getting old list members who were transferred (with probably some old email address they had on file with Yahoo Groups), trying to apply to our new Groups.IO, having created a NEW ID on Groups.IO with a different email address.? OH BOTHER!!!!? I warned them (a gazillion times) on the Yahoo Group NOT TO DO THIS (yes, it was typed in all caps).? Still happening.? What can be done with what are essentially duplicate membership requests?? I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.? Will this trigger something with Groups.IO to see they already have an account with this ID?? And, will the merge instructions then pop up?? Ugh.? Old women.? What can you do with them?!?!? |
Re: Emailed photos album
I tried testing using Yvette's instructions.? When I clicked on the photo, it just opened the picture with no controls available.? I wonder if it's a function of the browser used or some other distinction.? I'm using an older version of Firefox (42).
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: bouncing email message
#messages
Sometimes an email server will bounce messages for reasons that only it understands. ;>)? You may be able to find a bit more information by looking at the email delivery history for you and the other member.? Recently there were problems with Hotmail/Outlook/MSN/etc not allowing delivery from this site.? There's nothing I can think of that you could do that would always prevent it from happening.? It's usually related to some setting or problem with a specific email service that occurs now and then.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
bouncing email message
#messages
I - along with another member in my group - received the following message from Groups.io: Hello, Recently, emails sent to you have bounced back to us. This can be for many reasons, including: - We have an incorrect email address for you. We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including: My email address is correct, and my account was not full. I don't know what other 'temporary delivery issues' might be. I responded to the bounced message link and my account is fine. What should I tell my member??Is there anything else I can do to keep this from happening again? Thank you, ? |
Re: Emailed photos album
Yvette Money
Thanks Frances, I knew that but what I need to know is why there is a way to add a description to an emailed photo when I am approving a post but the description doesn't show up anywhere.? What is the point if we can't see it?? ?I was hoping it was a way to add a name to the photo but it isn't.?
For those who haven't tried it, you can add a description to an emailed photo by clicking on Edit when approving a post.? Click on the picture and then click on the three lines to the right that show up.? A box then pops up that lets you add a description before you approve the post.? However, from what I cant see, this doesn't show up anywhere. -- Yvette in Ontario |
Re: Group Transfer Question - Two Groups.IO Memberships
maggie cooper
Cacky B, thank you, I am a few years younger than you, 75, and thanks to crass remarks regards 'old women '? and 'no computer experience' quietly set about re-educating those who held those blinkered views. It is quite wrong to assume age??or gender, has anything to do with lack of aptitude, in most cases it's lack of confidence in their own ability to learn something new. Those who who hold on to outmoded stereotypical views regards age would do well to remember they too will become old, and be regarded in the same way they regard those older than themselves now. I'm sure the poster of the comment,''Old women.? What can you do with them?!?!? '' did so in a light hearted way, but my answer to that question is not light hearted, stop considering them as old and start seeing them as people.? Some will require more help than others , but given the right enablers will grow, no 2 people will have the same learning strategies, so don't assume your instructions will fit every one of your members, they wont, so you have to find ways to overcome that.??
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Re: Group Transfer Question - Two Groups.IO Memberships
So, once an old Yahoo Groups list member has been transferred, and they get this notification email, how do they create their password, to complete their new account?I send this out as the first message to the Group [be sure to fill in all the < >s for your group) Subject: <Groups.io Title> transferred to Groups.io YYYY.MM.DD <Group.io Title> members, The transfer from YahooGroups to Groups.io has happened. Everyone and everything (except Attachments) should have been transferred, however I haven't checked it yet. IF YOU JUST WANT TO RECEIVE AND SEND MESSAGES, YOU DO NOT HAVE TO DO ANYTHING. Except from now on post messages to: <Group.io Email Address> The new website for the email List is: <Group.io Email List website> IF YOU WANT TO ACCESS THE NEW EMAIL LIST'S WEBSITE: 1) go to: <Group.io Email List website> 2) click on "Log In If You Are Already A Member" 3) enter your email address 4) click on "Forgot your password, or don't have one yet?" 5) click on the 'loginlink' in an automated "Link to log into Groups.io" email that will be sent to you 6) create a password and click on "Set Password" [TIP: write down you Password] 7) click on "<Group.io Title>" in the next webpage AND YOU'RE DONE and IN THE WEBSITE I believe we will appreciate that Groups.io is easier to use and more reliable. Questions, please ask me, If you find something missing, please tell me, Thanks, <Owner(s)' name(s)> <Group.io Owner's Email Address> The old YahooGroups email List and website still exist as a back-up archive just in case something wasn't transferred. All email addresses are set to Moderation, as posts should now be sent to the new address <Group.io Email Address>, however this setting permits you to still view old messages on the YahooGroups website: <old YahooGroup website> If you do try to post to the old address, I will reminder you of the information above. Please remember to reach current members at their current email addresses, use the current (new - Groups.io ) address and/or website. |
Re: Group Transfer Question - Two Groups.IO Memberships
Gerald Boutin
Patty,
I've had the similar problems with trying to figure out how things work. I l like to be self sufficient and read through previous answers to similar questions, but I find that things are still changing here, so a previous answer may no longer be correct. Also, even with current answers, it is easy to misunderstand or misinterpret the assistance. What I am suggesting is to signup with a new "test" account and make a test group and try the steps yourself. Use your main account as the owner of the group and the new email account as a normal member. Once you've got it set up, you'll find lots of opportunities to use it. -- Gerald |
Re: Group Transfer Question - Two Groups.IO Memberships
¿ªÔÆÌåÓýI am an 83 year old female. I taught myself to write html code so I could design and maintain 7 web sites for non-profits. I have designed and coded several database applications that are in use in several different arenas today.? I am the owner/moderator of 4 active user lists.? All of this in the last, say 15 years, which would qualify as old to ancient.? Please don't blame stupidity on age. Cacky On 6/14/2018 12:55 PM, Patty Sliney via
Groups.Io wrote:
Okay, so being that the vast majority of my Yahoo Groups list membership are women over the age of 50 (read:? Little to no computer understanding), here's what is happening now:? I am getting old list members who were transferred (with probably some old email address they had on file with Yahoo Groups), trying to apply to our new Groups.IO, having created a NEW ID on Groups.IO with a different email address.? OH BOTHER!!!!? I warned them (a gazillion times) on the Yahoo Group NOT TO DO THIS (yes, it was typed in all caps).? Still happening.? What can be done with what are essentially duplicate membership requests?? I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.? Will this trigger something with Groups.IO to see they already have an account with this ID?? And, will the merge instructions then pop up?? Ugh.? Old women.? What can you do with them?!?!? |
Re: Group Transfer Question - Two Groups.IO Memberships
Okay, so here is another question that I cannot find the answer to, either in the transfer agent notification email sent to the list members, or in the FAQ:? So, once an old Yahoo Groups list member has been transferred, and they get this notification email, how do they create their password, to complete their new account?? No explanation is in that email.? There's a link that says to click "here" to be taken to the new groups.io home page, but no further instructions are included on how to finish creating your account on Groups.IO.? Can someone tell me what a brand new person would see, if they were to click on that link?? And, (more importantly), many of my list members can't find that email, because it went to an old email associated with their Yahoo Group.? They're list members, and I can tell them what their new Groups.IO account ID is (that old email, which I can look up on the Yahoo Group), but I need to tell them how to continue completing the account sign up, and create a password.? Forgive me if these instructions are somewhere on Groups.IO Help page, I am frankly a wee bit brain dead after plowing through about 400 emails today.
-- Patty S. |
Re: Group Transfer Question - Two Groups.IO Memberships
On Thu, Jun 14, 2018 at 06:04 pm, Bruce Bowman wrote:
and manually delete the transferred subscriptionIt would actually be better if they merged the accounts (into the 'new' one).? All posts and other things will be tied to the transferred email address, so if it's deleted, there won't be an owner for those things. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Group Transfer Question - Two Groups.IO Memberships
On Thu, Jun 14, 2018 at 12:36 pm, Patty Sliney wrote:
I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.?This is a common "problem"...lots of folks subscribed to Yahoo Groups with their Yahoo address over the years because you had to create a Yahoo account and get an email address anyway, so why not use it? Then upon transfer, these same people now want to subscribe with their latest email address instead of the one that transferred.? Not sure it has anything to do with age or gender. If you can figure out who each person is, I suggest that it would probably be easier to accept their new subscription request and manually delete the transferred subscription. This is especially true if the old email is a Yahoo Mail account, which are notorious for problems like emails bouncing, marking group messages as spam, etc. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
Premium groups
#suggestion
i suggest that people add a hashtag #premium to queries about their groups. Some people may be confused when they read about ¡°direct add¡± or other features not available with the free service.?
Frances |
Re: Can Member be Added Without Sending the Invitation?
#addmembers
Under Member Notifications, you can add a "Direct Add" notice that goes along with the auto one from Groups.IO.
Mine says something like "We have added you to xxxxxxxxxxxxxxxxxxx as you requested. You should also receive a Welcome email and a copy of our Group Guidelines. Please do NOT click on the Remove Me link below unless you have changed your mind and no longer want to join xxx! If you have questions they can be addressed to xxxxx@xxxxxxxx." I added that after we had some members who got confused and clicked the Remove Me link, then wrote us and wondered why they weren't getting any messages yet. (The Welcome notice and Group Guidelines are also set up in that same location.) Barb |
Re: Group Transfer Question - Two Groups.IO Memberships
Okay, so being that the vast majority of my Yahoo Groups list membership are women over the age of 50 (read:? Little to no computer understanding), here's what is happening now:? I am getting old list members who were transferred (with probably some old email address they had on file with Yahoo Groups), trying to apply to our new Groups.IO, having created a NEW ID on Groups.IO with a different email address.? OH BOTHER!!!!? I warned them (a gazillion times) on the Yahoo Group NOT TO DO THIS (yes, it was typed in all caps).? Still happening.? What can be done with what are essentially duplicate membership requests?? I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.? Will this trigger something with Groups.IO to see they already have an account with this ID?? And, will the merge instructions then pop up?? Ugh.? Old women.? What can you do with them?!?!?
-- Patty S. |
Re: #directory
#directory
On Thu, Jun 14, 2018 at 09:26 am, TASA DSavage wrote:
also allow everyone to be able to PM each other individually as needed.The problem with that is that when a Private reply/message is sent, it includes the email address of the person sending it. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Group Transfer Question - Two Groups.IO Memberships
On Thu, Jun 14, 2018 at 09:07 am, Patty Sliney wrote:
Thanks, Gerald.? I opened my Inbox today to 300 emails :-(? Transferring two large and active Yahoo Groups at the same time was probably not a good idea.?Yep, the transfer itself tends to generate a lot of traffic, mostly from subscribers who either have "no email" delivery or generally aren't paying attention. I haven't even had time to try to search the Help files for this info, I appreciate you pointing it out to me, and I'll copy and paste this into a reply.?I suggest you send your group(s) select portions of the FAQ section of the Help page as a Special Notice (/static/help#faq). In particular, the login function here is quite different from Y!G and seems to cause a lot of confusion among newbies. And, I'll certainly try to re-transfer the Files section of both lists, again.? We have a lot of files, and they're all grouped into folders.? Not sure if the folder structure is causing the issue with the transfer.I'm sure it's not the folder structure. Yahoo seems to be experiencing problems with the files section of several groups right now. It has been a pernicious problem with some groups over the past 2+ years (). You might first try visiting the groups manually to check whether they are online at all. If you can't see them, the agent can't transfer them. Hope this helps, Bruce -- The system Help is your friend.??/static/help |