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Re: Bouncing probe #bouncing #access

 

On Fri, Apr 25, 2025 at 11:00 PM, Bruce C (aka Yogi) wrote:
I will look further in the help center. He¡¯s had this account for years with no problems.
If he knows how to log in, tell him to do so and then go to /settings/bounces? That should at least give you a clue.
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For mail delivery from your own group, you can also check his email delivery history. /helpcenter/manual/ownersmanual/accounts/accounts_bouncing.htm?
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It's often something simple, like a full mailbox.
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Regards,
Bruce
Premium Trial now available to all #pricing

 

From this week's Changelog:
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April 24, 2025:

  • NEW:?Free groups that have not previously done the free premium trial can now do so by going to the Upgrade page under Admin -> Preferences.
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I checked this out in one of my old groups and that page now displays an orange "Try Premium" button.
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FYI,
Bruce?
Re: Bouncing probe #bouncing #access

 

Thanks for responding Frances. ?He has checked his junk/spam folders. I will look further in the help center. He¡¯s had this account for years with no problems. I did tell him to check his email provider.?

Bruce Calvert?
Re: Bouncing probe #bouncing #access

 

Have you seen the Help pages about bouncing? One major point - moderators and group owners can't really do anything. However you might be able to steer them to how to check out their personal email account.

And I assume the member is checking their spam / junk mail folder?
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and
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Frances
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Help available from /helpcenterand GMF wiki.

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Bouncing probe #bouncing #access

 

A member in my group is not able to access our group. He¡¯s listed in the ¡°bounce list¡±. ?I sent him a bounce probe several times but he is not receiving the system email telling him how to ¡°unbounce¡± his account. I don¡¯t know how to help him now. ?
Re: Listing hashtags by frequency

 

On Thu, Apr 24, 2025 at 01:44 PM, Bruce Bowman wrote:
The only thing you seem to be missing is that you can always revert to not requiring hashtags.
Bruce has raised a point that is entirely valid and one with which I agree.
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You have mandated the use of hashtags; what is the intended purpose of every message being labelled with one or more tags? Given that your original post included
In reality we ended up with more than 300 hashtags, many of them not particularly meaningful and only used once.??
I would go as far as to suggest that the mandate has not achieved, and now cannot achieve, what it was intended to achieve. IMHO 300 hashtags is well in excess of any practical limit of usability; members are simply not going to scroll through a list that long to see if there is a hashtag that matches the subject of their post and will thus just type something into a new hashtag (which if they are lucky will match an existing one) which simply adds to an already over - long list. Your many of them not particularly meaningful and only used once is a clear manifestation of that.
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The problem can all too easily be compounded (and may have been already) by a member typing a new hashtag which differs from an existing one by just one typo; oh look...? new hashtag with a spelling mistake.?
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Once upon a time the beta group allowed members to create hashtags, and the list was more or less infinitely long. It included at least FOUR variants of "hashtag"; apart from the "original" it had hashtags, hash tag and hash tags? and may have had hahstag (or some such typo) as well; some time has passed since the group owner finally put a stop to allowing member creativity and my recall is not perfect! That group still requires a mandatory hashtag chosen from a fixed picklist of eight tags; much more manageable.
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So... a question, hinted at above. What is the purpose of your hashtag mandate, and is that purpose being achieved?
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Chris?
Re: Listing hashtags by frequency

 

On Thu, Apr 24, 2025 at 06:36 AM, Herbert Eppel wrote:

In one of the groups I manage we recently introduced mandatory hashtags, although members can create their own hashtags, rather than having to choose from a predefined list.

The assumption was that the most common hashtags would prevail, while odd ones would fall by the wayside.?

An unrealistic assumption, IMHO. For what it's worth, there is no provision for hashtags to "expire" due to disuse.

I assumed there would be an option to list hashtags by frequency, but this doesn't seem to be the case, as evidenced by the attached screenshot.

That's correct, and the ability sort by usage seems like a good #suggestion to post to . Meanwhile, please note that the 10 "most used" hashtags are listed on your group's home page. There's no convenient way to list the "least used" ones.

In other words, the only sorting options I can see are "Name" (i.e. alphabetical or reverse alphabetical) and "Duration" (not sure what this actually does).

"Duration" lists the hashtags in the order of their creation.??

Without an option to list the chaotic plethora of hashtags by frequency, the system doesn't seem particularly useful for our group. Am I missing something?

The only thing you seem to be missing is that you can always revert to not requiring hashtags.
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Regards,
Bruce
Listing hashtags by frequency

 

¿ªÔÆÌåÓý

In one of the groups I manage we recently introduced mandatory hashtags, although members can create their own hashtags, rather than having to choose from a predefined list.

The assumption was that the most common hashtags would prevail, while odd ones would fall by the wayside. In reality we ended up with more than 300 hashtags, many of them not particularly meaningful and only used once.

I assumed there would be an option to list hashtags by frequency, but this doesn't seem to be the case, as evidenced by the attached screenshot. In other words, the only sorting options I can see are "Name" (i.e. alphabetical or reverse alphabetical) and "Duration" (not sure what this actually does).

Without an option to list the chaotic plethora of hashtags by frequency, the system doesn't seem particularly useful for our group. Am I missing something?

Thank you.

Herbert Eppel


Hashtags.JPG

Re: Posting question - no summary available

 

On Mon, Apr 21, 2025 at 11:06 AM, dancerone wrote:
I have box #1 checked under message formatting.
-- Is the mysterious message in Pending status (you said she is being moderated)?
-- Are you looking at it using the web interface, or in your mail client?
-- If you look at it the other way, does it appear different?
-- Did you click "View Source" as suggested?
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Regards,
Bruce
Re: Posting question - no summary available

 

I have box #1 checked under message formatting.
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Thank you.
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Brenda Sindorf
Re: Posting question - no summary available

 

On Sun, Apr 20, 2025 at 11:28 PM, dancerone wrote:
I have a member who is moderated. Email delivery is individual. When she replies to a topic and sends, this is what I receive as a message:
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no summary available
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I've never seen this before.
If I understand correctly, this is what you're seeing with messages arriving from her while in Pending status as viewed using the web interface. If not, please be more specific.
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On the premise that she actually sent something, but it got messed up in transit:? Click the "View Source" link at bottom right. Perhaps the content is still available but hidden in a plain-text mime part. While we're at it, please tell us which checkboxes you do/don't have checked in the group's Message Formatting settings.
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Regards,
Bruce
Posting question - no summary available

 

Do you have a Mac with Apple Intelligence??
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L
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[Moderator note: Message subject changed so it threads correctly]

On Sun, Apr 20, 2025 at 11:28?PM dancerone via <dancerone=[email protected]> wrote:
I have a member who is moderated. Email delivery is individual. When she replies to a topic and sends, this is what I receive as a message:
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no summary available
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I've never seen this before.
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Thoughts appreciated. Thank you.
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Brenda SindorfEmoji
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--
Larry Finch

N 40¡ã 53' 50"
W 74¡ã 02' 55"
Re: Posting question - no summary available

 

Thank you for your response. Much appreciated.
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She is with AOL.?
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I do no get anything but "no summary available." Along with groups.io on to approve, reject, etc. I have others who are moderated without issues, just this one member.
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Brenda Sindorf
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Re: Posting question - no summary available

 

On Sun, Apr 20, 2025 at 11:28 PM, dancerone wrote:
When she replies to a topic and sends, this is what I receive as a message: no summary available
It seems that some email programs have a summary feature - Outlook and Gmail if enabled.
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It is new to me as well so I am not sure whether it would be her email program or yours that causes the message.
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Do you also get her reply - the actual content as well as this message about no summary?
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Frances
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Help available from /helpcenterand GMF wiki.

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Posting question - no summary available

 

I have a member who is moderated. Email delivery is individual. When she replies to a topic and sends, this is what I receive as a message:

no summary available

I've never seen this before.

Thoughts appreciated. Thank you.

Brenda SindorfEmoji
Re: Images lost in draft copy #images #drafts

 

What Ken notes is something a lot of groups.io users (and users of mobile phones) apparently don't understand. If an image is imbedded in a message, it will be compressed. The only way to send an image and be certain it's not going to be altered by compression, is to make the file a separate attachment. It also amazes me how many mobile phone users don't understand this.

Dano _____________________

KWKloeber noted:

If using a large image and detail is key then attach a file rather than embedding the image.
Re: Owner can¡¯t reply

 

Thanks everyone. It is working the way I need although I am not sure why. Good enough for now.?
Re: Images lost in draft copy #images #drafts

 

If using a large image and detail is key then attach a file rather than embedding the image.?
Re: Images lost in draft copy #images #drafts

 

I will affirm that the post image icon works best of all. However groups.io admins can set resolution limits on images, and critical detail may be lost. A tight crop & image resizing may be the answer or to link to a photo sharing website of some sort can be best.
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Dave
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Re: Images lost in draft copy #images #drafts

 

Dave
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I recall an old warning from Mark that the App does not handle pasting an image very well. ? I have had that issue on both platforms but defo using the app. ?Best to use the insert image icon. ?I know that it is PITA.?
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