Yes the messages are public. I just created a new member with Moderator privileges and that user can not see the poll results as my other moderators are reporting.
There must be a setting i am missing. Would like to share the results of the poll with my moderators.

Hi,
I gave a group name or a subgroup name to my groups for a reason. But can't order it by their group names in my groups page.

I think that ordering groups by its groups name is more effective then by ordering them by group addresses. Because you can order all them by making a small change in group name, which is not so important by members.

But changing a group mail address is more important. You have not an option to reach your members address book.

MyGroups default page must have ordered in groups name in my opinion. Or we should have an option to ordered by groups name at least.

Greetings,
?y
?

I posted in?


Mark acknowledged the bug, ran a FT index on files. My testing confirmed that things now work as expected.?

BTW - PDF documents created directly from word processing (as opposed to made from a scanned document) have a layer of text hat corresponds to each key stroke.?

US Courts, government agencies and law offices depend on this to find relevant documents stored in document management systems.?

On Thu, Sep 24, 2020 at 10:24 PM, Christopher Warrington wrote:

/api#hashtags

Thanks Christopher! That's perfect.
?
--
Kenny Paul, Technical Program?Manager for

Pacific Time Zone

On Fri, Sep 25, 2020 at 02:43 PM, Den W2DEN wrote:

A poll is set up as follows but the groups moderators are not able to see the results.

Are your (Message) Archives public? If they are then anyone looking at the relevant "item" will see that it is a poll, but will not see any results unless they are (a) moderators, and (b) logged in. Is it possible that your other moderators are not logging in before trying to view the poll results?

Chris

I have a similar problem.? A poll is set up as follows but the groups moderators are not able to see the results. Only the owner can. Am i missing something?

Hi Barry

Christos has gone into far more detail than I, so will leave that side of it

But I wondered if you were using the hamburger under the original post, rather than *under* the *reply*

Nivard Ovington in Cornwall (UK)

Janie,

i.e. when her emails started bouncing back, she went in groups.io and
changed that email to a different one. Yet somehow, groups.io still
thinks it's her other bounced email and back they come to her, even
with her sign up with new email.

You can take a look in your group's Activity page to see why her messages were sent back to her. Look for entries with the text "attempted to send message" that correlate with the times she tried to post.

Ideally she'd be able to read the rejection notice (email from "mailer daemon") to see for herself what the problem is. But many people don't try to read such notices, or the message goes unseen in their spam folder.

Two of the most likely causes are 1) accidentally sending the message from an address which is not subscribed to the group, and 2) accidentally sending the message to the wrong address (e.g. a typo: either not a group at all, or the wrong group).

If she's still having trouble, have her CC your personal email address (if you're willing to reveal it) on her next post. then you can check the To and From fields of the copy you receive.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

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Barry,

have advised my membership now to add photos via the "Add Pictures tab" - before taking this further. I am hoping this will stop the recurrence of the issues whilst I work out how to handle this going forwards. barry

I wouldn't suggest that but the opposite, use the paper clip or Add Attachments button, not "Add Pictures", not "Insert Image", not drag-and-drop (unless if they are dropped in the attachment-specific area, depending on the email app one is using).

When one replies to a message that came in with real/physical attachments, the paper clip, the email app automatically strips out the original attachments from the reply message; it may leave in there the previous message's text depending on settings, but definitely no pictures or anything else from it otherwise.? The only new file stuff would be if the sender added a new image/attachment of their own to the reply.? So a topic started like this will stay clean of duplicates more or less, and hopefully the only ones that may appear were intentionally sent in by the message sender for some valid reason.

The Add Pics etc methods on the other hand are not real attachments but are images or files which are embedded-in and become part-of the message itself when its mailed out, not a separate file attached to the message as the paper clip does.? When one replies to a message done with Add Pics etc, without trimming the reply to at least delete the embedded photos and such, and the app's settings are not set right, they send out a message that has their additions but also includes back an exact duplicate copy of what was sent to them, photos and files and all, which then creates the duplicates in your group.? Multiply this by many regular replies, folks replying and adding their own images as well and then people reply to those, and so on, you can see how this thread will become a nightmare.

Cheers,
Christos

On 2020-09-24 at 5:22 PM, Kenny Paul <kpaul@...> wrote:

Poked around a bit and nothing popped-out as obvious, so hopefully it
wasn't just my known-to-be-poor search skills...
Is there a way to create a set of hashtags in bult via an import or
something versus doing it onsie-twosie?

At the very least, there's an API [1] to create them if you have a premium group. A premium group is required for API access last I looked.

[1]: /api#hashtags

--
Christopher Warrington <lists@...>

Poked around a bit and nothing popped-out as obvious, so hopefully it wasn't just my known-to-be-poor search skills...
Is there a way to create a set of hashtags in bult via an import or something versus doing it onsie-twosie?

I've got about 50 or so that I need to drop into a new list for the sake of consistency before I turn things over to the moderators.
Thanks!

--
Kenny Paul, Technical Program?Manager for

Pacific Time Zone

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Barry,

Like others, I'm also getting somewhat lost with some of the stuff you are saying, things -as you state them- just don't quite compute.? I tried to make sense of your messages from yesterday but couldn't; you haven't provided any screenshots of what you were working with so we all are kinda flying blind here ... plus the way you are explaining what's happening and what you are doing, and/or maybe the terminology you are using, is not quite clear, to me at least.

I did offer to temporarily become a member of your group so I can see with my own eyes the thread you wanted to cleanup and what was going on, I could probably figure out easily what's happening, but you don't want to do that.? So the only other help I can offer, is to rehash what's already said, by posting an exact step-by-step illustrated guide of what one should do and what happens, at least under normal circumstances, and then compare notes.

I therefore spent some time yesterday and setup one of my test groups to recreate your scenario, as close to your situation as I can understand it.? I did two topics where the topic was created using email (using drag-n-drop or Tbird's Insert Image button), and one using the GIO editor (using Add Pictures button).? All replies were sent using email. (just for reference, starting count of images in the Emailed-Photos album, is 0)
?
[A]? I sent the topic starter, message no.1, containing two images (using drag-n-drop, Insert Image button, or Add Pictures). (results in 2 files saved in Emailed-Photos)
?
[B]? Without trimming my reply I sent in message 2, I replied to A, adding one new photo using drag-n-drop. (results in now 5 files in Emailed-Photos, (2 from A) + (2 duplicates of A in B + 1 new one in B)
?
[C]? Without trimming my reply I sent in message 3, I replied to B, and this time I added two new images. (results in now 10 files in Emailed-Photos, 5 from (A+B) + (3 duplicates of the B images in C + the 2 new ones in C)
?
[D]? Without trimming my reply I sent in message 4, I replied to A with only text. (results in now 12 files in Emailed-Photos, 10 from (A+B+C) + (2 duplicates of A in D)

A quick check in Emailed Photos and it confirms that, 12 photos.?
?
A screenshot of how the topic looks after this:




So I now want to clean it up, i.e. remove the A duplicates from B, remove the A & B duplicates from C, and remove the A duplicates from D.

I can either start from D and work upwards, or from B and work downwards, the end result will be the same.

I chose B-downwards, so I select the hamburger icon for B and edit the message.

I do not delete the images visible in the message body, but I only check the "Delete" checkbox under the images I want to remove and click on Save; this will also remove them from the message body, and also remove them from the Emailed-Photos album: (Note, if you delete the image from the message body but do not check the corresponding "Delete" under the attachments, it will remove it from the body but it will still be there as an attachment (and in the Emailed-Photos album), so you only want to use the "Delete" checkboxes for this editing, otherwise you are defeating the purpose of what you are trying to accomplish)



This removes the duplicates from message B only (from both the message body and the attachments section), and also removes them from the Emailed Photos album, nothing else is changed, the rest of the messages are unaffected.

I repeat the process with C, then D.? When done, there are only 5 photos in Emailed-Photos and the topic thread is now clean like I want it and it looks like this:




As you can see, I have the expected outcome as what we have already been telling you.? Therefore, while I won't personally state that what is happening in your case is impossible (as I don't really like crow regardless of how it's prepared), I would say it's highly improbable that -if you are using the same exact steps/procedure as described above- you are getting different results.

So it either has to be something that you are not doing quite the right way, or, like Nirvard said, somehow there is something funky with the way the message senders are formatting the messages sent to your group, and you are indeed doing things the right way but that funkyness is really what's causing the problem; maybe some peculiar way of composing messages in your group which hasn't been accounted for yet by the code and it's slipping by and causing the problem, who knows.? (Can you tell if the problem messages & replies were sent by email or through the online interface, or both?? Anything that may be some kind of a hint?)

After many hours of (don't-eat-crow) testing, the only way that I managed to replicate something similar to what you say is happening in your case (i.e. delete an image from one message and have it disappear from other messages in the thread) was if I used "screen-scrape" Reply, i.e. while online in the group's message pages, I select the contents of message 1 (including the -paper-clip attached but displayed as part of the email- photos), and clicking on the "Reply" button.



My reply in this case looks exactly like what I selected, as expected.? Then, when I deleted one of these attachments from message 1, the pasted (linked really) image of it in message 2 also disappeared.? But it has to be message 1 I edit in order for this to happen, if I edit message 2 and remove the pasted image in there, it doesn't affect message 1 or others.? However, I doubt this is what's taking place in your case, i.e. I doubt the people who are replying to the messages in your group are regularly doing that whole-message screen-scrape copy and paste while being online, so there's got to be something else that's going on.

Sort of allowing someone from here to see this in person in your group, content screenshots like what I provided above, and any other detailed info you can provide, may help to finally identify the problem, but otherwise, I doubt anyone in here can help you any more than they already have.

Cheers,
Christos

Christos - thanks for your feedback -? there is a lot there for me to take in - I'll study what you say. I have explained things to my members and luckily they have the photos they sent to the forum in the first place, so all is not lost - that was an expression of me making a mess of trying to put this right. An over reaction. So things are not so bad as I indicated. I am reluctant now to try to place those 2 photos back into the thread, which is lets face it not ordered correct in terms of attachment order. I think it is a case of letting sleeping dogs lie.

I have advised my membership now to add photos via the "Add Pictures tab" - before taking this further. I am hoping this will stop the recurrence of the issues whilst I work out how to handle this going forwards. barry

Nivard - the editing I did was just ticking the boxes under the photos that I wanted to delete and then going straight to "save without sending". That is editing isnt it if you do not wish to alter the narrative in anyway. I thought the attachment space that was all being used up was taken by the photos not the narrative and in respect of the last two attachments, it was the photographs contained in those attachments that were duplicated. If I have done it wrong - I'll stand corrected - barry

On Thu, Sep 24, 2020 at 02:51 PM, Patricia Burrow wrote:

Is there any problem posting a Zoom link to all members of my group?

If your group is restricted (you must approve all members and are diligent about it), then there's no problem (unless a member forwards the email to a non-member.)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

But did you edit the reply?

ie the hamburger underneath the reply

Nivard Ovington in Cornwall (UK)

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Barry,

Catching up on previous messages,
?
>>> Two photos now lost forever !! Cant carry on like this much longer - members will get upset with me deleting their material.
?
You should have made a backup of the images/attachments you wanted to remove, that would have covered the situation when something gets inadvertently deleted.? This is standard operating procedure when one attempts to do something that could result in things getting lost.? The way to do this would be to bring the message up in message view, then click on the attachments (you want to be removing) and save them to your local hard drive or somewhere else, then edit the message and delete them.

But all is not lost, there are ways to restore those missing images/files and restore the damaged message 1, but one will need them from other messages, the Emailed-Photos album, local backup, or from the original sender.

Method 1: The copies of the missing images and the remaining original message's text could be used to reconstruct the original topic starter message 1, by creating and sending in a new message that's identical to the original but with a unique subject title, which will create a separate new topic/thread, then edit that message and copy and paste its message body contents to the original damaged starter message's contents, and because the images were embedded*** since it was an HTML message, it should work in restoring the original (which was also HTML).? Then lock the new topic you used to repair the original and make sure to leave it there so the image links stay active (for it and the restored one).? I think this should work but I haven't tested it.? (*** It's embedded images/other files which are the problem when one replies without trimming, like if one uses drag and drop to add files to a message or uses the Insert Image or Add Pictures button, then a reply includes all that stuff.? If one uses the Attach or paper clip icon and the images or files are actually real physical attachments, a reply will not include those, I've yet to see an email app that includes the original physical (paper-clip) attachments when one clicks on Reply.? So this trick may work.)

What will work is this (I tested it):? If the group has the FILES area enabled and photos allowed in it, the missing images can then be uploaded into some location in there, then the damaged message edited, and since it's in HTML, <img src> tags can be manually inserted (using the Source Code method) which point to the FILES-uploaded missing files locations, so when the message is viewed online in GIO it now looks like it was before.
?
I'm not very familiar with the Merge Topics functionality, that could possibly be used somehow to restore the original, I don't know, but message dates may be a problem.
?

??
>>> Further, I think the only duplicates that can be removed in this way are duplicates that have been created by the IO system with no photos attached in that particular reply.
?
1 - Anything contained within a message can be removed when you edit a message, it has nothing to do with something being a duplicate or not, so I'm not quite sure I understand what you mean by this.
?
2 - You are still confused as to what is exactly happening; GIO is NOT creating the duplicate attachments, the users are, by not trimming their replies and removing those images, hence re-sending back those same images as if they attached them themselves, which results in creating dupes.? GIO dutifully takes what the sender has sent in and saves/archives it (so it can be referred to later), it has no idea that something within that message really shouldn't be there because the sender doesn't know or is just lazy.? It's the exact same thing that will take place if you email me directly and include let's say two images in your message and I reply to you without trimming my reply, you will receive my reply along with everything you sent me, i.e. with the two images in it among the original text, which will be duplicated in your inbox now. (the only difference being that in your email app you can only delete the whole message, not the images within it, whereas on GIO you can remove images without deleting the whole message)
?
>>> None of this explains why duplicates are created in the first place and perhaps this is down to lack of trimming.
?
See no.2 above, not "perhaps", it is why duplicates are created, and it is down to lack of trimming.

More to come in a separate message.

Cheers,
Christos

?

Christos - order was ...
1/ hamburger(more) below images
2/select edit from drop down
3/ tick images in box immediately below images
4/save without sending (tab below images)

Thanks for considering the issue in depth,
Barry.

Is there any problem posting a Zoom link to all members of my group? Messages are private on this Group.


Patricia Burrow