Perhaps a little clarification about my original request is in order. Some background:
I first learned about wiki while working at Boeing.
It was there in a presentation that I learned that most wikis have a participation rate of about 1%, meaning that out of every 100 people who used the wiki, only 1 actually created content. Those 100 people might USE it on a daily basis but only 1 contributed.
The presenter then stated that the most successful wiki he'd seen had a participation rate of nearly 80%.
Of course that was in a corporate culture where the manager expected participation and the old adage "what gets measures gets done" held true.

What kind of wikis might find a higher rate of participation in the volunteer world that most of us live in?
First things that come to mind are

• Hiking clubs where hiking trails are documented
  
  • By area
  • By difficulty
• Cooking clubs where recipes are shared
  • Entrees
    • Meat
    • Pasta
  • Desserts
• Woodworking clubs where plans and completed projects are shared
  • Furniture
  • Biirdhouses
  • Sheds

I think you get the idea.

As far as Nancy's question, I think Shal's idea of the "sticky wiki page" is a great idea.
I hadn't thought of it, but the "stealth mode" wiki sounds intriguing.
I wish there was a wikipage explaining exactly how to do create a sticky wiki page (hint, hint)

I have been finding quite a bit of useful information on the Wiki Guide for Users and Editors page.
Perhaps it could be added to the "Links to Existing Wiki Pages and Group Posts" section.
NOTE: Is there any way that page editor could be changed to HTML?
"Github Flavored Markdown" makes my head hurt.

Bill,

Does anyone have a high participation wiki that non-subscribers can
view?

GMF's is the highest participation Wiki I've ever set up. As Duane said participation was initially very limited, but it has been growing.

1. Did you build out the "bones" first, creating a place to flesh out
your information?

I kind of knew where I wanted to go, based on YahooGroupedia, my earlier effort at a help wiki. So the "structure" of having a curated home page with organized links to topic pages seemed like an obvious choice.

2. How did you promote your wiki or to what do you attribute your
high participation rate?

Other than citing it often within GMF, and on its home page, we haven't really promoted it. The content is public readable because we want to make the information available to our members' members, or potential members, without the need to join or sign up for anything.

That said, our subject matter has a rather limited general appeal, probably none outside of Groups.io users or those considering using it.

Shal


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Nancy,

What doesn't work for our group is the term Wiki, no one knows what it
is.

You could use a Sticky Wiki (banner message pinned to the top of your group's Messages and Topics lists) to headline your group-specific help page. In that you can include a link to the group's wiki without ever using the word "wiki".

You could also link to it from your group's home page Description, but that would only be appropriate if your group's Wiki is open to public reading.

Shal


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Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

APP: Created new App subgroup and got approval from Apple for the
first test version of the app.

I'm not a big fan of mobile apps, but I know there are many who would welcome having an iOS/Android app. More information about the app and about beta testing the app can be found in the app subgroup to beta:

NEW: Added new Messages that start new topics are moderated group
moderation option.

This one strikes me as a double-edged sword. The intended effect is to keep topics better organized. The unintended side effect might be to give people a motive for "drifting" or "hijacking" on an existing topic. I think that groups that use this feature will need to be vigilant about correcting members who evade the intent.

BUGFIX: Edit buttons were missing from the Hashtags page.

I'm glad that wasn't a deliberate change!

CHANGE: Increased concurrency of the process responsible for handling
email delivery status updates because it was bottlenecking email
delivery due to our ever increasing email delivery numbers.

This one I find noteworthy only in that it demonstrates one of the unanticipated effects of the recent growth that Groups.io has had.


Comments about these others are also welcome:

BUGFIX: Fixed a deadlock issue in some cases during confirmation via
email.
INTERNAL: Addressed some technical debt around the calendar code, and
in the process fixed two timezone conversion bugs in ICS feeds.
API: The message object now has an attachments array.
BUGFIX: The your subscription is not yet approved banner was appearing
one page refresh too late.
API: The docs for /createhashtag incorrectly stated that description
was required.
BUGFIX: Fix crash when sorting a database by a column that no longer
exists.
BUGFIX: The user was not being displayed in Message rejected from not
confirmed member activity log lines.
API: /downloadarchives now supports start_msg_num parameter.
NEW: When downloading archives either through the API or through the
export group function, each message now has a X-Groupsio-MsgNum
header with the message number of the message.
API: /newdraft now supports draft_type_dm.
NEW: Include descriptions in the list of hashtags on the New Topic
page.
BUGFIX: If a pending member was rejected on the group member screen,
they were marked as Removed in the Past Members page, when they
should be marked as Rejected.
BUGFIX: The API call /directadd wasn't returning full member_info
object information.
BUGFIX: We were not handling emails with header lines that weren't
properly capitalized correctly.
BUGFIX: Editing a malformed message imported from Yahoo that was
missing a body didn't work.
CHANGE: Removed Facebook Integration from the group Integrations page.
NEW: Added additional checks for our DNS servers to ensure that we
catch any DNS issues.

Please call out any you find significant.

Shal


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On Fri, Jan 17, 2020 at 07:41 PM, Christos G. Psarras wrote:

However you are right, that page can really use some updating...

The Help page covers some things in detail (bounce handling), others only briefly. The treatment is very uneven, and has not kept up with feature additions. While I believe this is a good thing -- inasmuch as the platform continues to evolve -- the documentation does need to catch up eventually.?

Expecting a single Help page to provide more than a FAQ for total newbies may be unrealistic. What is really needed is a downloadable, groups.io manual.?At one time Mark hired a technical writer to prepare one (ref:?). How far this has gotten is unclear, but I suspect it won't be available until some time after the app has rolled out.

Regards,
Bruce

What doesn't work for our group is the term Wiki, no one knows what it is. I would love to give it another name and maybe have the ability to move it to a more visible spot on the page. I tend to have to field the same functionality questions over and over, no matter that I have put together a rather robust Wiki that almost always contains the answers to my member's questions. It's pretty frustrating.?

Thanks, Duane. That sounds ... painful.

I found a script on GitHub that claims to be able to download the message archive from a google group. I'm going to check it out when I have some time. Posting the link here in case anyone else finds it useful.



Su

Thanks, Bruce! I have updated my setting on that so in future I will get the messages.

The thing that threw me is that it showed up as a reply to my Pending Subscription notice. It could be that she replied from a different address as @Erikag59 suggests.

Jeff, thanks for the suggestion, but I don't have it set to accept messages from non-members.

Su

On Jan 17, 2020, at 10:45 PM, Duane <txpigeon@...> wrote:

On Fri, Jan 17, 2020 at 08:13 PM, Bill Hazel wrote:
Does anyone have a high participation wiki that non-subscribers can view?
There's no way to know how many people look at a wiki. The one here on GMF probably is as good an example as any. Yes, most of it has been written by a limited group of people, but more are beginning to assist. I think that's mostly a matter of becoming familiar with how it operates. Way back when, it started with a couple of simple pages and has evolved as things change. You could say that it's mostly a huge FAQ since many pages are based on repeat questions on the group.

I think the Wiki has helped.

However the fact that some questions are repeatedly asked really points our what features are not intuitive and/or not well explained where and when users encounter them.
The best solution would be to improve what raises the questions.

I also created??with Clan subgroups. Quite a few other clan listowners have come in as subgroups. Only hiccup there is that I should have made at least one subgroup *before* I invited anyone to the main group, because the email address and other list emails change. Make all the changes you want, *then* invite.

Also made??and then invited county and Scots region lists. This one is also working well, probably because I made the subgroups early.

We've now got the option to go into our old list settings at RW and add the new URL, which is a good thing for the future.

Valorie

You might be interested to know that Mimecast tech support has confirmed that the IP geo database they are using is, in fact, identifying the IP itself for groups.io's email server (NOT the TLD) as originating in Hong Kong.? So some IP geo databases identify it as originating in US, and some identify it as Hong Kong. The filtering method itself is not "bogus", nor "absurd".? It is simply using a flawed database. This could easily affect any type of spam filtering engine, including those used by public email providers, not just corporate email systems, if they are using that database (or any other IP geo data feed that also uses that data source (i've identified at least 2 more).

Just trying to give other moderators a "heads up" that this can cause email blocking for their groups.

--?
Bryan

开云体育

Samuel,

>>>
Messages that were added to groups via the Easy Transfer method
do not get sorted into topics even if they have identical subject lines
and were posted shortly after each other.? I'm sure this can still be
fixed by the IO groups developers.
<<<

That's weird, are your group's messages public-viewable?? If yes, I'd like to look at them, I'm curious as all 6 groups I had done through Easy Transfer are threading correctly (although private, but I attached a screenshot from one), maybe something went wrong with your group's import?

Cheers,
Christos

I am following up because I still have 2 or perhaps 3 subscribers to a groups.io list who cannot receive their own posts.? I am getting desperate because this is a small group list and some members are now wanting to post using regular email addresses.

The problem is that they are not receiving their own posts.? I have gone through in detail with them about how to change their settings to "'I always want copies of my own emails'.? They claim to have done this -- but problem persists.

These are not gmail users.? The one thing they have in common is that all use bigpond.com as their email provider.? (Bigpond is an Australian email provider owned by Telstra).

I would really appreciate some help with this.

Thank you
Peter

On Fri, Jan 17, 2020 at 09:58 PM, ivap wrote:

The meetup sends out the list of new groups weekly.

But that wouldn't do anything for existing groups.? I doubt there are very many people that would want to get a list of new groups every week.? Most, including me, would consider it spam.? By my count, there have been at least 750 new groups created within the last week!? Even a simple list would be huge.

Duane
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The meetup sends out the list of new groups weekly. As a result, my Meetup group grows week by week. It now has 336 members. This kind of promotion could do a lot of good here too and it costs nothing except perhaps a 5-minute effort.

On Fri, Jan 17, 2020 at 08:13 PM, Bill Hazel wrote:

Does anyone have a high participation wiki that non-subscribers can view?

There's no way to know how many people look at a wiki.? The one here on GMF probably is as good an example as any.? Yes, most of it has been written by a limited group of people, but more are beginning to assist.? I think that's mostly a matter of becoming familiar with how it operates.? Way back when, it started with a couple of simple pages and has evolved as things change.? You could say that it's mostly a huge FAQ since many pages are based on repeat questions on the group.

Duane
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Dan,

Dan, when i receive messages from groups.io through my gorge.net
account, the sender and subject do not appear as they do when i look
at the groups.io server.

I'm having difficulty visualizing just what your user is describing. Does "do not appear" really mean that they are missing, or does "do not appear as they do" mean that they look different (in some way that the user thinks is significant)?

However, when messages are received from AWORKOFMARC, the sender and
subject do appear. What is different about his account?

The word "from" in there puzzles me. Does he mean that when that specific other user (AWORKOFMARC) posts to the group that that user's messages come through to him with Subject and From intact? If so, how about other users? Or is it only his own messages that seem to come back missing these fields?

If he's talking of his own messages specifically, then have him report the email address next to the Unsubscribe link, at the bottom of the footer of one of his messages.

If he actually meant "received *by* AWORKOFMARC" that too is mysterious.
There are very limited ways in which the same message might be different when received by one member versus another member, and I believe that all of those are embodied in the Subscription page (choice of delivery format, choice of attachment size limit, etc.). Only the distinction between Individual, Digest, and Summary really has any impact on how Subject text and From (sender) information is presented.

I think Gorge.net came up in an earlier problem.

I didn't find any prior reference to gorge.net in GMF or beta, so I'm at a loss.

Absent more detail about what the user is actually seeing and how he is seeing it (using what interfaces) I can only speculate that any "fix" must reside within gorge.net. I am curious though, as I can't imagine an email system which "strips" Subject text and From information from email messages.

This is an issue with the way messages are shown on my account at the
gorgenet server and also when they are forwarded by gorgenet to my
outlook account on my computer.

Outlook is a strange beast (IMO), but not that strange. It is even less conceivable to me that messages presented in that application would be absent the Subject and From information - unless that info was somehow modified by the receiving service.

Shal


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On Fri, Jan 17, 2020 at 07:41 PM, Christos G. Psarras wrote:

>> ... the System Help is not really my friend.? It lacks depth and doesn't have a Search field.

The Group Managers Forum wiki has a search box. When the system help works best, we link to it ?

Frances?

?
--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Mike,

Has something changed recently?

Nothing relevant.

I have two emails that I commonly use and tried logging in as both in
case I forgot which I use for the admin but neither seems to have
admin privileges anymore!

When logged in with each, what does it say on the Home button? Does it show an "Owner" or "Mod" badge there?

If neither badge, is there some other owner or mod in the group who may have changed your Role to Member?

Shal


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