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Re: subgroup creation fails?
On Tue, Jan 22, 2019 at 10:50 AM, <info@...> wrote:
Do you recall how long it was before you were approved?I suggest waiting 24 hours for your new group to be approved before contacting support. It's generally done within an hour or two, though. Bruce? -- The system Help is your friend.??/static/help |
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Re: Unmoderate new group members
To set different posting permissions for individual users compared to the group look at the profile for an individual user and go to the bottom section (Posting Privileges).
For example, if you have the whole group as moderated you should be able to set 'Override: Not moderated' for a member and let them post at will. |
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Re: Messages/Topics
On Tue, Jan 22, 2019 at 01:12 AM, Ken Kloeber wrote:
Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)???The most recent mention I could find on the beta group, although a year and a half old, seems to indicate that this will happen one day.? Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Members post and Groups.io unsubscribes them!
Brandy,
I thinking somebody will need to see those exact emails, both the ones from group.io in the inbox and the ones that were sent from the sent folder. There may be a clue in the mail headers about what might have triggered this. -Ken Cameron, Member JMRI Dev Team www.jmri.org www.fingerlakeslivesteamers.org www.cnymod.com www.syracusemodelrr.org |
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Re: Messages/Topics
Related:...
In the list display of topics Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)???? Most likely peeps viewing the website already know the 1st message (or at least the meat of the subject,) but wants to quickly see (or at least I do) the most recent msg to know whether to in open the topic and read the content. -ken |
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Re: Messages/Topics
Dan,
Where is the "overview page of all your groups"?Click on the Groups.io logo on the top left (in the blue bar) of any page. If you're logged in that will show you a list of your subscriptions. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Members post and Groups.io unsubscribes them!
Brandy,
No, they're not using one of those services.Ok (good), that pretty much eliminates the removed for spam report mechanism. ... Mark told me to look on the static help pages and ask for helpThat only means that based on what you said it appeared to be something we should be able to figure out. Sort-of like the Carl Sagan adage that extraordinary claims require extraordinary evidence. Here is what happened with one member (shared with permission):A bounce from a non-subscriber address would be rejected, and noted in the Activity log ("Non-member ... attempted to send message"), but nothing more. In particular it couldn't have any effect on the subscribed address - the system would have no knowledge that those two addresses were in any way related.I read the message in gmail and hit reply in gmail. Then I just typed So only the second send could possibly have triggered it, but it went through normally. So this indicates that the unsubscribe wasn't (directly) caused by the emailed message. One other possibility: Did this member forward this (or any other) group message on to someone else? It is possible that the someone else received it and used the footer link to unsubscribe the member -- thinking that he/she would be unsubscribing him/herself. The footer Unsubscribe link contains an ID for the member corresponding to the email address shown next to it. Morale of that story: always delete the footer before forwarding a group message. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Members post and Groups.io unsubscribes them!
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Brandy,
I do not know if this is your problem or not, but may be something to check.? If any of your members receive a message marked as spam and the member deletes all the spam, they will be removed.? However, if this is the reason they are removed they should almost
immediate receive a link to click on and reinstate themselves.? In this case it is their email client putting through the message as spam.? The only way to avoid this situation is the have the members mark any spam messages that are coming from Groups.io as
not being spam before deleting the spam.? I know at one time Outlook, AOL, and Yahoo have been bad about that.
Maybe someone else will respond with any other possibilities.
Doug
From: [email protected] <[email protected]> on behalf of Brandy Brow <brandy@...>
Sent: Monday, January 21, 2019 5:01 PM To: [email protected] Subject: [GMF] Members post and Groups.io unsubscribes them! ?
I just successfully transferred over my groups but Groups.io is automatically unsubscribing any of the members who post, even when replying to messages. What's going on and how do I stop this? It's set so members can post
and new members should be moderated. Under message settings, the only things selected are disable message editing, virus blocking, and separate footer settings. None of those should be causing the members to have "left via web."
Brandy Brow ----------------------------- Freelance Editor & Writer Create & Correct Word Services ----------------------------- "Medicine for Words and Hearts" |
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Re: Messages/Topics
On Thu, Oct 25, 2018 at 06:14 AM, Duane wrote:
What you see shown in the drop down depends on how you get there.? If you get there from the group's home page or the Your Groups list at the top, the view will be the same as it was last time you were there, either Topics, Messages, Expanded, or Polls.? The site remembers the view that you used last.? The exception to this is if you use the overview page of all your groups.? When you click on a group name there, it always goes to the Topic view and that becomes the new default.? As a newbie, I'm still confused.? I prefer to see Topics in Messages, not individual messages.? I'm in two groups other than this one. ? Where is the "overview page of all your groups"?? How do I get there and what do I select? Thanks, Dan P |
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Re: Members post and Groups.io unsubscribes them!
A move to groups.io always seems to confuse a few people, no matter how hard you try to tell them that it's coming. This is especially to those subscribers on No Email or Special Notices, who generally have to be contacted individually to give them a heads-up.?
Imagine for a moment getting a notice out of the blue that welcomes you to a mysterious site called groups.io (what's this .io top-level domain, anyway?) and says you've been added to a group and tells you where to post messages. If you didn't expect it, you'd no doubt think it was spam. You might reply with a complaint about how you didn't want to be added to any group, then click on that unsub button in a huff. And so I have to wonder what the corresponding messages look like. Later (perhaps and hour and 50 minutes later?) it dawns on you that this was the same group you were already subscribed to at Y!G, and so you come back and ask to be reinstated... In any event, I see no clear indication from the log that the unsubs are directly related to posting activity, and suspect this will sort itself out in a day or two. I don't know how many subscribers are in this group, or how frequently they check group emails and actively participate...but if only a handful of them were blindsided, you should probably consider yourself fortunate. ? Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: Wiki photos
Ken,
Is there a particular location/folder where photos on wiki pagesNot that I know of. I don't mind uploading a "/*new*/" photo but would like toI just delete the old photo from the page and paste in the new one. It never occurred to me that the old might still be hanging around somewhere. Other than using an exceptionally large photo so that I can see the effect in my usage stats I'm not sure how to test this. And even then you'd have to test carefully, as there might be an arbitrary delay between deleting the photo and garbage-collection and/or update of the usage stat. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Members post and Groups.io unsubscribes them!
Brandy,
One member tried to send a message to the group from an email thatAfter a 12 minute delay. And after an hour 50 minutes in the case of M Thompson. I wonder if there's a bug in the log reporting, and these are actually cases of "removed for marking a message as spam". The time delay and the phrasing "resumed membership via web" makes me suspicious - I've only seen "resumed" used with the spam mechanism. Are these members by any chance using one of the known services that cause the "marking as spam" problem? /g/GroupManagersForum/wiki/Removed-for-spam#Service-Providers There is also an Unsubscribe link in the footer of each message. That would take them to the web page to unsubscribe (hence "left via web"), but I don't know how that would get activated without the member deliberately clicking it and then confirming at the web site. You'll see one in there sent a message and wasn't booted.I see that. If you can contact the affected members and confirm that they haven't interacted with the web site then I'd recommend reporting this to [email protected] along with the copy from the activity log. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Wiki photos
Is there a particular location/folder where photos on wiki pages reside?? I see the obscure?URL.? Can we get to them? |
Bruce Bowman
Andy Wedge
Duane
Ken Cameron
KWKloeber
Shal Farley
Douglas Swearingen
Dan Prall