Yes, unless if you have enough funds in your sponsorship reserves as those get applied first.
?
Cheers,
Christos
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Re: Establish different owner email address for 2 owned groups
On 2025-01-09 15:51, kc0gxm via
groups.io wrote:
?I would like to have 2 distinctly different email
addresses for me associated with the 2 sites I am the owner
of.? Is this possible, and if so how would I implement that?
Yes, it is absolutely possible, after all if you think about it,
that's what you had before the merge. That's also what a lot of us
do, for group owners it's best practice to have multiple accounts
for various purposes, for example testing to see how something looks
to a regular member, or have group ownership backup in case
something happens with the main address and we cannot access it.
An individual can have as many accounts (i.e. email addresses)
registered on Groups.io, you're just limited into only being able to
be logged-in with a single account at a time (within the same
browser session you're currently using but there are easy
workarounds, one is to use different browsers, another is to use
add-ins like Container tabs so you can use them within the same
browser)
So if your aim is to "undo" that merge so you can use the old
account for backup or let's assume you want to re-associate it so it
only shows only the groups you are a regular member of, and set your
current existing encompass-all groups account to only show the
groups you own or moderate, since the old account you merged from
doesn't exist anymore in the Groups.io system, all you'd need to do
is log-out of your current account (or alternatively open a
different browser) and go to /register and
use your old account address to create the new account, then
associate it with the groups you want it to belong to.
Same process with creating a brand new account, log out if logged-in
and go to the register page above and repeat the process.
Cheers,
Christos
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Establish different owner email address for 2 owned groups
Hello,
?
I'm relatively new to groups.io but and I'm already owner of 2 different sites, and a member of? 4 other sites.
?
I recently started growing one of the new sites, and saw that my email address associated with it was not what I wanted to be so I instituted a change, which merged the sites and now all the groups I belong to or manage all reflect the same email address for me.
?
I would like to have 2 distinctly different email addresses for me associated with the 2 sites I am the owner of.? Is this possible, and if so how would I implement that?
?
Thanks!
?
Mark
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Re: Can't find "Administrator"
I have the same problem. I think it started
yesterday.
I can send and receive messages from the group,
but cannot log in.
The email address is correct - I checked it with
incoming messages.? When I click on Log In, it says " That email address does not have a groups.io
account.."
I clicked on Email me a link to log in, and again
it says That email address
does not have a Groups.io account The
email address bar is highlighted, waiting for me to type a
different address.
Can anyone help me, too?
On 1/9/2025 2:10 PM, Jane Gilman via
groups.io wrote:
toggle quoted message
Show quoted text
I am the owner &
moderator of a list.? I am unable to get to the page where
"Administrator" shows up either at the bottom or on the left
pane.? This is what I am seeing.?
Can you help me navigate to
the page/s where Admin shows up?? Many thanksl?
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I don't see a "pay" button on the billing page. Does groups.io just automatically charge the card you have on file? ?Thanks.
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Re: Can't find "Administrator"
On Thu, Jan 9, 2025 at 02:36 PM, Jane Gilman wrote:
Thanks so much for the speedy reply.? I'm not sure how to log in with the correct email address.
Do you know what your owner email address is for your group?
Check the footer of recent email messages from your group.
?
If you find your proper email address, but don't have a password, use Email Me A Link To Log In.
Log out of your group and then open a new window in your browser.
I find it easier to use a second browser for this. (My main one is Safari. I also have Firefox and so I use that.)
?
Frances
?
--
?
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Re: Can't find "Administrator"
Thanks so much for the speedy reply.? I'm not sure how to log in with the correct email address.
I believe you are logged in with the wrong email address.
?
Beside Home in that left menu, it should say Owner or Mod.
?
Frances
?
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--
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Re: Can't find "Administrator"
I believe you are logged in with the wrong email address.
?
Beside Home in that left menu, it should say Owner or Mod.
?
Frances
?
?
--
?
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Can't find "Administrator"
I am the owner & moderator of a list.? I am unable to get to the page where "Administrator" shows up either at the bottom or on the left pane.? This is what I am seeing.?
Can you help me navigate to the page/s where Admin shows up?? Many thanksl?
|
On your billing page, it tells you exactly what legacy features you would retain if you went back to a free group.
From: "Bruce Bowman via groups.io" <bowman46118@...>
To: "GroupManagersForum" <[email protected]>
Sent: Wednesday, January 8, 2025 4:02:15 PM
Subject: Re: [GMF] Upgrading questions
On Wed, Jan 8, 2025 at 03:30 PM, debcozumel wrote:
If at some point we can't continue to afford the fees, will we be able to easily downgrade to basic again?
Simply not paying on the date of renewal will automatically downgrade you back to Basic (after one-month grace period, if I recall correctly).
And if so would it be the current basic or to the legacy account we currently have?
My understanding is that you would retain your legacy features. I have no actual experience with this, though.
?
Hope this helps,
Bruce
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On Wed, 08 Jan 2025 13:02:15 -0800, "Bruce Bowman via groups.io" <bowman46118@...> wrote: My understanding is that you would retain your legacy features. I have no actual experience with this, though. It would seem so from this owner's manual excerpt: /newhelpcenter/manual/ownersmanual/groupprocedures/group_downgrading.htmif you downgrade a Premium group to a Free group: The storage space allocation goes from 30 GB to 1 GB. Any subgroups are locked. Exception: If your group was created before January 15, 2020, subgroups will remain accessible because Free groups created before that date were able to have subgroups. (This exception applies to Free groups created before January 15, 2020 that were upgraded either before or after that date as well as to Premium groups created before that date.) All features become unavailable except those related to sending and managing messages. However, nothing is deleted in case you decide to upgrade again in the future. Exception: If your group was created before August 24, 2020, the downgraded Free group will retain the calendar, chat, database, member directory, files, photos, poll, and wiki features. If the group was created after February 8, 2021 at 9:00 a.m. U.S. Pacific Time and gained more than 100 members, no one else can join the group unless the member list is reduced to fewer than 100 members or the group is upgraded again. =================================== Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: Problem with Payment Method HELP NEEDED
On Wed, Jan 8, 2025 at 02:19 PM, Ken Adams wrote:
Note that I am now registered with the Stripe (I understand it is a competitor of PayPal) application for payments after I first tried to change the payment method.? Perhaps forcing you to Stripe is now the behavior set by the application.?
Ken -- You're spinning you wheels here.
?
Go to your group's home page at https://plasticfreightcarbuiilders.groups.io/g/PlasticFreightCarBuiilders. See the "Sponsor This Group" button? Click that. Enter your sponsorship amount ($85). Then click "Pay With Credit Card." Enter your credit card information (number, CVC, zip code, expiry date). Then you should be good to go.
?
You do not have to register the card with groups.io, use PayPal, or set up a Stripe account. You do of course have to enter credit card information, but that is only to complete the sponsorship transaction and is not stored anywhere.
?
If you *do* have a credit card on file, sponsorship funds will be charged immediately upon clicking "Pay with Credit Card." I didn't realize this, and accidentally did it...twice. So you now only owe $75. You're welcome. :-)
?
Regards,
Bruce
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On Wed, Jan 8, 2025 at 03:30 PM, debcozumel wrote:
If at some point we can't continue to afford the fees, will we be able to easily downgrade to basic again?
Simply not paying on the date of renewal will automatically downgrade you back to Basic (after one-month grace period, if I recall correctly).
And if so would it be the current basic or to the legacy account we currently have?
My understanding is that you would retain your legacy features. I have no actual experience with this, though.
?
Hope this helps,
Bruce
|
On Wed, Jan 8, 2025 at 03:52 PM, debcozumel wrote:
However, we can¡¯t easily move files or folders between sub groups, which I¡¯m hoping would be easier if we upgraded.
Upgrading will not facilitate moving information or files/photos from one subgroup to another. However, it should give you more storage space, so you won't have to do it as often.?
?
Regards,
Bruce
|
Well, hopefully one of the other members, can help you here. I'm not for sure of a storage limit being involved before a lot of groups had to go to the premium status because of other things. But I may be wrong. Hopefully somebody else here can help.
toggle quoted message
Show quoted text
On Jan 8, 2025, at 2:47?PM, debcozumel via groups.io <debcozumel@...> wrote:
We¡¯re not currently premium or enterprise.? We¡¯re on the basic, free plan but must have started before the date you mention since we have 7 subgroups. However, we can¡¯t easily move files or folders between sub groups, which I¡¯m hoping would be easier if we
upgraded. Currently we have to download all the data in one subgroup, have it sent by email in a zip file and then choose what we want to keep from the zip file and upload it to the other subgroup. ?
If you're currently a premium group, you can send questions to Support at Groups. io and get your questions answered that way if you're wanting to talk with the website creator. If you're just wanting general information,
we can provide you with what we do now. It's like if you were to downgrade to a free group like you currently are, you would be losing some features such as direct dad and probably some storage. Depending on when you created the group. As far as I know it,
premium Group said the only ones that can create sub groups unless they were created before a specific date.
Hi, We're an all volunteer dog rescue organization currently using the free?.? We've been using it awhile and seem to have a legacy account which gives
us more features than the current basic account.? However, we keep running out of room in 1 particular subgroup and then have to do a lot of shuffling in order to add more files to keep up with the growing number of dogs we take in.? Other than pricing, is
there anything we should be concerned about?? If at some point we can't continue to afford the fees, will we be able to easily downgrade to basic again?? And if so would it be the current basic or to the legacy account we currently have?? ?I haven't been able
to find anywhere to ask these questions of a??employee, but if you have an email or number that would be very helpful.?
?
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On Wed, Jan 8, 2025 at 03:30 PM, debcozumel wrote:
However, we keep running out of room in 1 particular subgroup and then have to do a lot of shuffling in order to add more files to keep up with the growing number of dogs we take in.?
Do you need to keep all the data on your group? You can download it and save it elsewhere like Dropbox, etc. Or set up a timed tag that deletes a message after the period has elapsed.?
Other than pricing, is there anything we should be concerned about??
There is an extra cost for larger groups. See this in the GMF wiki - /g/GroupManagersForum/wiki/25069
If at some point we can't continue to afford the fees, will we be able to easily downgrade to basic again? ?And if so would it be the current basic or to the legacy account we currently have??
See?
?
?
?
Frances
--
?
|
We¡¯re not currently premium or enterprise.? We¡¯re on the basic, free plan but must have started before the date you mention since we have 7 subgroups. However, we can¡¯t easily move files or folders between sub groups, which I¡¯m hoping would be easier if we upgraded. Currently we have to download all the data in one subgroup, have it sent by email in a zip file and then choose what we want to keep from the zip file and upload it to the other subgroup. ?
If you're currently a premium group, you can send questions to Support at Groups. io and get your questions answered that way if you're wanting to talk with the website creator. If you're just wanting general information, we can provide you with what we do
now. It's like if you were to downgrade to a free group like you currently are, you would be losing some features such as direct dad and probably some storage. Depending on when you created the group. As far as I know it, premium Group said the only ones that
can create sub groups unless they were created before a specific date.
Hi, We're an all volunteer dog rescue organization currently using the free .? We've been using it awhile and seem to have a legacy account which gives us more features than the current basic account.? However, we keep running out of room in 1
particular subgroup and then have to do a lot of shuffling in order to add more files to keep up with the growing number of dogs we take in.? Other than pricing, is there anything we should be concerned about?? If at some point we can't continue to afford
the fees, will we be able to easily downgrade to basic again?? And if so would it be the current basic or to the legacy account we currently have?? ?I haven't been able to find anywhere to ask these questions of a employee, but if you have an email
or number that would be very helpful.?
?
|
If you're currently a premium group, you can send questions to Support at Groups. io and get your questions answered that way if you're wanting to talk with the website creator. If you're just wanting general information, we can provide you with what we do
now. It's like if you were to downgrade to a free group like you currently are, you would be losing some features such as direct dad and probably some storage. Depending on when you created the group. As far as I know it, premium Group said the only ones that
can create sub groups unless they were created before a specific date.
toggle quoted message
Show quoted text
On Jan 8, 2025, at 2:09?PM, debcozumel via groups.io <debcozumel@...> wrote:
Hi, We're an all volunteer dog rescue organization currently using the free groups.io.? We've been using it awhile and seem to have a legacy account which gives us more features than the current basic account.? However, we keep running out of room in 1
particular subgroup and then have to do a lot of shuffling in order to add more files to keep up with the growing number of dogs we take in.? Other than pricing, is there anything we should be concerned about?? If at some point we can't continue to afford
the fees, will we be able to easily downgrade to basic again?? And if so would it be the current basic or to the legacy account we currently have?? ?I haven't been able to find anywhere to ask these questions of a groups.io employee, but if you have an email
or number that would be very helpful.?
?
|
Hi, We're an all volunteer dog rescue organization currently using the free groups.io.? We've been using it awhile and seem to have a legacy account which gives us more features than the current basic account.? However, we keep running out of room in 1 particular subgroup and then have to do a lot of shuffling in order to add more files to keep up with the growing number of dogs we take in.? Other than pricing, is there anything we should be concerned about?? If at some point we can't continue to afford the fees, will we be able to easily downgrade to basic again?? And if so would it be the current basic or to the legacy account we currently have?? ?I haven't been able to find anywhere to ask these questions of a groups.io employee, but if you have an email or number that would be very helpful.?
?
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Re: Problem with Payment Method HELP NEEDED
On 08 January
2025 19:18:28 (+00:00), Ken Adams via groups.io wrote: There appears to still be a problem.? When I try to add
payment method on the billing page, the application (I am on a Windows 10
PC) takes me back to the Home page.? The add payment method is now
greyed
out.??
Ken,
At
risk of barking up the wrong tree ... try going to (top right) your
account > Settings > Billing. Can you add a card there? I have a
feeling (that I can't sure about) that a card has to be added to a personal
account (of someone with billing privileges) before it can be nominated for
use by a particular group.
As others have said,
Sponsorship is the simpler way to go. Just annually enable Sponsorship, add
funds from PayPal, disable Sponsorship.
best,
Malcolm.
--?
Malcolm Austen --
malcolm.austen@...
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Christos Psarras
Frances
Bruce Bowman