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Re: Can someone explain to me... unsubscribed for marking a message as spam


 

Chris,

It is thus a common and (I assume) annoying problem, so is there any
likelihood of anything about it turning up in the "Help" section?
I can't speak to what turns up in the Help section (well, I could poke at Mark but he's got a lot on his plate). In the shorter term, an article in GMF's wiki would be a great idea.

If someone would write it. Doesn't have to be neat, it could even start as little more than a list of links to relevant message posts.

Even the warning notice to Mods that someone has left is misleading,
reading "/because they marked a message as spam/" when in fact the
member concerned had done nothing at all; the message has been marked
as spam somewhere along the route and the person concerned had /no/
knowledge of it.
If you can come up with better wording, the beta group would be a good place to put it in front of Mark. He's far more apt to copy/paste something well written than he is to try and write something from scratch.

If the "auto - deletion" policy is to remain in place can there at
least be some help in the "help" section?
The same is true of the Help pages, and that is the origin of the Help Page Mock-up in GMF's Wiki. If you/we write it, Mark might take it up.


The policy most likely will stay in place, for a time. That's because certain email services (AOL, Yahoo, and MSN among them) have created the whole FBL (Feedback Loop) mechanism for this purpose. It is beyond me why any of those email services (I'm looking at you, AOL) think it is a good idea to report a user when it was their own filter that put the list's message(s) into the Spam folder.

There is a replacement RFC (proposed standard) for a "One-click" unsubscribe feature to implemented cooperatively by email services and list services. So things may change. But I've a fear that the same benighted email services that build over-active FBLs will do something equivalently stupid in their implementation of one-click.

And yes I apologise if this reads like a bit of a rant, but the above
has been a cause for concern right from the outset.
No apology needed. Mark isn't here to be offended, and the rest of us have much the same concern.

Shal


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