Re: Pending message stay in owner box even after they have been approved
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On Sun, Mar 23, 2025 at 04:05 PM, Emily Rosenberg wrote:
All the messages that I approve and that are for "reply to group" are accumulating in my pending mail box. Can you direct me to the setting where I can have them go away once they are approved? "my pending mail box" - pending messages disappear on the group website once the messages are dealt with - approved or delete etc. ?I don't know why they are accumulating in your pending mail box (on the group page?).?
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Note that they disappear automatically after 14 days if not claimed by an owner/moderator or dealt with.
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Look in Activity to see whether or not you are properly moderating these messages.?
And see this help page about moderating - /helpcenter/manual/ownersmanual/topicsmsgs/owners/msgs_moderating.htm
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Is it possible you set this feature -?
Automatically Moderate Topics Older Than [n] Days
To put topics on moderation automatically after a specific length of time, select this checkbox and specify the number of days after which topics should be moderated.
Note: The moderation becomes effective overnight, U.S. Pacific Time, after the specified number of days have elapsed.
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Frances
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Frances