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Re: Owner Status Changed #access #groupowner #owner


Jane Gilman
 

I am experiencing many of the same problems?since and need help as soon as possible.? I am Owner/Moderator of 3 groups and can't locate the ADMIN button.? It doesn't appear. The 2 screens below may be helpful.?







Group Settings.png


On Sat, Feb 15, 2025 at 9:08?AM Dan Lepinski, P.E. via <Dan=[email protected]> wrote:

I'm basing it on the following:

In the top menu bar, one of the options is the "Your Groups" drop-down box.? Clicking that drop-down displays the groups of which the user is a member.? All four of the groups I own are listed.

Clicking on a group name opens that selected group, as all of you know.

Then, at the top of the "Menu" column on the left side of the page is the "Home" option.? Two of my four groups still show me as "Owner" with an "Owner" icon immediately adjacent to the "Home" menu option.

Those same two groups also show an "Administration" option as "Admin" in the menu column.

The group in question no longer shows the "Owner" icon next to the "Home" option.? In fact, no icon of any sort is present.? The "Admin" option is also not shown.

To the people asking if I'm logging in with the correct e-mail address ... please note: I've owned these groups since Groups.io was founded.? I'm one of the original members and owners, and own four groups.? I use the same e-mail address for logging into all four of my groups.? If I was logged in with an [otherwise] incorrect e-mail address, it would not show the "Owner" icon for two of the four groups.

Something within Groups.io itself has changed my status.? I am the owner of all four of these groups.? Two of the groups still show the "Owner" icon next to the "Home" option in the menu column.? One of the four groups now shows me as a "Moderator" (with a "Mod" icon) instead of "Owner", and the 4th group doesn't show anything at all next to "Home".

I have changed NOTHING on my end related to Groups.io.? I had to upgrade my operating system on my main computer in the past two days.? When I logged into Groups.io on the updated computer, the aforementioned problems were noted.? Thinking something may have changed, I then used a backup computer with all of the original software and settings that had been working perfectly on Groups.io just hours earlier.? Same result.? Subsequently, it doesn't appear to be anything related to the updated computer.

Please realize I teach computers and the Internet at the Ph.D and post-doctoral levels, and have a reasonably good grasp on how things work in that respect.? This appears something has changed within Groups.io as associated with my accounts.

Dan




On 2/15/25 7:23 AM, Duane via wrote:
On Sat, Feb 15, 2025 at 12:59 AM, Dan Lepinski, P.E. wrote:
However, when I log into that group, I'm now at the status of a regular member.? No "owner" privileges.
What are you basing this on?? The more details you can provide, the better we can try to figure out what's going on.
?
Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

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