On Thu, Feb 6, 2025 at 02:23 PM, Emily Rosenberg wrote:
We have fewer than 12 messages a day, sometimes just 2-3 daily. ?Is that why former ¡°owner¡±, now a moderator, is not getting a daily digest??
Just to clear up some terminology to start with: there are digests (in either HTML or plain text format) and there's a Daily Summary.?? A digest is a collection of up to 12 messages.? If there have been less than 12 messages since the last one was sent, then a digest containing the remaining messages is sent at 06:00 local time.?? So, if are 15 messages are posted, then a digest will be sent at the 12th one and then the remaining 3 will be sent at 06:00.? If there are less than 12, then a digest will just be sent at 06:00. If no messages have been posted, then no digest will be sent.
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A Daily Summary is sent at 06:00 local time an just contains links to the messages that have been posted so to read the message, you need to be online (and logged in if the messages relate to a private group).
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The contents of the Digests and Daily Summary are determine by an individual's settings in terms of topics and/or hashtags they have muted or followed so one member's digest/summary can be different from another member.
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You should check the email delivery history for the member concerned to determine if a message has been sent to them and whether Groups.io has reported any issues delivering that to their mail provider.
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Regards
Andy
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Andy Wedge