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Re: Change my email, multiple groups


 

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Oh, you're welcome, it was definitely my pleasure to help you. And while I'm here, I would also like to let others know, that when you're helping somebody that is in the Logitech field, who not might be as technology illiterate as some of us, there's a couple things to point out. When you click on your name, it also would help if you would have the proper wording for what the account level is called now. Which is called settings. I did not know this until I logged into his account yesterday. So that's the first thing you guys need to know. Then if you're doing a merging account, after you change email, and confirm that you wanna do that, there is a hidden step. That I feel is missed. All the way down at the bottom, it will tell you that there's already another email address with with that account, it will ask you at the very bottom if you want to emerge the two. Then it will send the person an email to confirm the change. I feel like some of these things were missed when we were all helping Chuck. So we need to keep our years open a little more to changes. I will tell you, whenever I was making the change yesterday, I missed this about three times because every time I went to change his email, it did not alert me to the one dialogue that was being missed. So then I changed it to one of my own addresses, to see if groups I was just having an issue. And it wasn't. So I was eventually able to get it fixed properly.

On Feb 3, 2025, at 9:49?AM, Chuck Roberts via groups.io <croberts91938@...> wrote:

I'm probably not doing this right, but I want to take this opportunity to thank everyone who offered their assistance here to my email problem.? Special thanks to Joseph Hudson, who got on the phone with me and worked through the whole process of actually solving my problem for me because it was beyond my skill level.? He is amazing, offering his time and extreme technical talent to bear on my problem and sticking with it until solved....asking only that I " Pay it forward"....which I fully intend to do as that is my philosophy when I help others as well.? This 86yo Marine is very thankful that Mark created and operates Groups.io, and that this group and so many talented volunteers are here to help us " low teckkies" get along.? Sincerely, MANY, MANY THANKS.

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