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Re: Groups.io and artificial intelligence (AI)


 

Hello Milt and all

That makes perfect sense technically, but not on the economic/social side.

It costs a lot of money to clean data for an Large Language Model, and then to train it.

Companies do it as they will then save on employment costs, replacing entire call centers who answer customer questions with AI to some extent. But these companies get thousands of calls per day asking for assistance.

On the forums however, even the most active like this group get around 300 questions per month if you look at the stats, which is around 10 questions per day. And those who answer the questions are volunteers anyway.

And then there is also the "camaraderie" side as subscribers in groups get to know each other and some probably form friendships like in your group

So do you want to spend tens of thousands of dollars to answer a few questions per day with AI, make NO savings on staff to offset this, and make your group impersonal at the same time? That's what I'd be asking myself if I was you.

Regards

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