I just met with out Tech Pod to demonstrate how Groups.io works. These are detail people so it drove me nuts but I have to ask these questions.
When people sign into the website for the first time, they have to set up a password. There is no message that tells them that. It only gives a place for a password and requires that you enter it. You can click on forget password but it¡¯s confusing because people don¡¯t have one.
If they enter a password and confirm it from an email, it isn¡¯t ¡°set¡±. It¡¯s a different process to set the email on their account page. That drop down is in the upper right corner, not in the left menu. Unless they follow that separate process, they have to sign in each time they go to the website.
Are they doing something wrong? Missing something?
Sharon
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Sharon Villines
In Washington DC, Where all roads lead to Casablanca
